based on 21437 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The people who provide support are very helpful. I have always had a great experience when I call.
Mainstreet not only has incredibly high association dues and zero flexibility when it comes to paying them, what we receive in return for our dues is laughable. Even the training that is offered costs extra. It wasn’t possible to cover training with the $1200+ we spend a year to be members? And on top of that as I stated above, there is zero flexibility with association dues. In the last 5 years, the economy has become so expensive that people are having a hard time putting food on the table. And what does Mainstreet do? They don’t adjust with the times and after they get you with late fees, they just suspend us which inhibits us from earning any money now. I have talked to many agents and the dissatisfaction with Mainstreet is palpable. If I could rate Mainstreet less than a zero, I would. They are nothing but thief’s.
Friendly when have questions/issues.
Mainstreet offers less than other local organizations and charges more. In a time when incomes are tight, it is helpful to consider other options.
Too costly
Upon paying my main street bill I opted out of paying the $20 for the RPAC 2026 and I was still charge, I’m requesting that fee to be returned to my credit card. I also would like to request a fee reversal for the late fee applied, as it was an oversight, I’m retired and all my money is accounted for, thank you
Too expensive, website is outdated and mobile website is unusable. Not sure why we pay so much.
Nothings. Dues are expensive and I’m a new realtor and have not had any business. I know online education is available I just haven’t had the time to take advantage of it lately. I also work a full time professional job.
The reason, we pay an insane amount of money to gain access to the MLS. Seriously, what value added do orgs like MOR offer? Make it right by charging less!!!
Mobile app is terrible. Very hard to navigate when out showing clients and need information.
Mainstreet is super helpful and they are doing things to help me succeed. They understand that the realtors are their customers and they work hard to support us.
Feels like we are being goaded by the brokerage into joining the association. I am not very clear on the value proposition here or whether or not I have an option.
I’ve only ever had Mainstreet .. since I’ve been licensed. However .. I think the fees 3x a year are ridiculous. I don’t really get any benefit from MainStreet .. other than accessing the MLS & Sentrilock.
Easy to navigate. Very good and helpful information.
In 24 years I've not found this organization to be particulary helpful to me and feel it's another money grab.
Every time I turn around you are charging fees and threatening to cancel access if late. This board offers nothing to it’s agents
The support has been solid—staff is generally helpful and responsive.
That said, the fees are very high for what’s being offered. The overall value just isn’t there. For a required membership, it feels overpriced and under-delivers in terms of tools, resources, and real business impact.
Agents deserve a better return on what they’re paying.
To be honest it’s just the organization dues, Kinda expensive for the ones who just starting off and with the market being how it is if this one someone only job they wouldn’t be able to afford the dues.
Not sure
The staff are readily available to assist. Also, if there's an issue with improperly listing a property, they will notify you and assist on corrections versus immediate fines and sanctions.
Anytime I've ever contracted them for information, they always provide the information to me in a timely manner, training, etc. Keep up the good work. I don't know anybody there ,but I was just there recently and very very satisfied with the service they provide!
Professional, very responsive and always can handle any questions or concerns.
Promptness and helpfulness
There's no protection for small brokerages.
Forward thinking. Staff is very knowledgeable and quickly answers questions.
Not seeing everyone’s listings, cooperation with only limited companies
Ease of use and surplus of information.
Website is not great. Sentrilock is costly, classes and events are always over an hour away. Now a $30 late fee for 3 days late, I was out of the country
I am able to ask questions and get answers. I feel like they have our best interest at hand!
website not user friendly. some option is hard Last name removed find , not easy Last name removed find where it located
Late fee is too high,