based on 21437 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Service
Hands down Mainstreet people are great to work with.
We have the best training and education programs.
The classes that are available, in-person and stored online.
Meeting vendors at the Oktoberfest.
Education, arbitration committe
I really appreciate the availability of the staff when I have questions. Especially Andrea and Emily.
Joy was very nice and informative . I Really like that we can call and get some help on the
phone. #priceless
1. Agent Advocacy
2. Education (career, iindustry, etc.)
3. That the organization runs so incredibly well.
4. That the organization is so highly respected
5. That the organization has top talent on staff
I received an answer immediately. But when they sent me to Mred they couldn't tell me why I could not upload my pictures.
Thank-yu,
Becky Singh
245044
You always answer my questions! Thanks for your support staff.
The variety and quality of events and classes. The topics for signature events are current and forward looking. When you call or use chat, someone is there.
I recently experienced the most rigged ethics hearing in April. There were multiple instances where Mainstreet and the hearing panel were biased with how they handled my hearing after learning the complainant’s broker was the CAR President, affiliated with NAR and the Director of Mainstreet was the complainant’s former employer. As a witness of the complainant, Ms. Drussy was allowed to speak (out of order) and influence the panel’s decision. According to the ethics procedure in no instance does a witness interrogate or cross any participant during the hearing. The chairperson allowed this action 3 times. Andrea Davis encouraged me to file a complaint but then changed her tune when she learned Ms Drussy’s attachment to the case. I am very dissapointed with the unethical handling of my hearing and see firsthand that Mainstreet only cares about dollars. My small brokerage will never be treated fairly in any case. Thankfully Ms Drussy was asked to step down at CAR. I will never recommend Mainstreet to anyone.
Leadership...Resources....Helpful Staff...FORMS
Professional, knowledgeable, kind, comprehensive, fun. I love Mainstreet!
The events and information to presentations are very informative.
The educational classes and webinars you provide and the helpful individuals on staff who are always so courteous.
there are a lot of reasons. I don't think you are ready to hear them.
The ethics committee and their fines are unfair. And the fine does not match the "violation". There were extenuating circumstances in my case and they did not consider that at all. And if I chose to try to appeal it and the excessive fine, I could be fined even more and given more punishment. I have been licensed since 1989 and have NEVER EVER HAD ONE COMPLAINT AGAINST ME except this one! $3000 fine for this is outrageous. The moment I can have MLS access without having to pay the Realtor dues, my company and I am out! It's a complete money grab by Mainstreet and the Realtor Association and they DO NOT CARE anything about us - especially in this market where everyone is struggling. I hope there is an antitrust lawsuit against the Realtor Associations for forcing us to pay their fees in order to belong to the MLS and forcing us to pay excessive fines. That is a clear Anti-trust violation and the attorneys running the class action lawsuits and the DOJ will realize that soon and make some changes. I am extremely disappointed in Mainstreet.
I appreciate the amount of meetings and trainings that are being offered right now for agents to make sure we are educated and can move forward in our business professionally and ethically. Thank you for all you do.
It’s a big organization with many members
Training is very powerful and help is always there.
It was very simple to use and I was able to get done what I needed fast
offer more zoom interactive meetings
They are always timely and relevant.
The easy access and friendliness of everybody I encounter
They are very helpful in all areas of real estate and affiliates!
Excellent training; Friendly and very Helpful Office Staff
I like the quick responsiveness from Mainstreet regarding any issues.
The service is usually terrific
When I call with questions they either get answered right away or they get back to me in a timely manner.