based on 21437 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Had trouble resetting my password-I received immediate help-thank You, Carol Last name removed
Managing Broker C21 Circle
I feel as if the association really does understand all the changes and are helping us to navigate our way thru with classes and forms on a timely basis.
I like to see more helpful tips on searches. I just can't get used to the new modern search.
Variety of educational classes
Get rid of the PLN! Some agents are abusing it!
Update the 7.0 contract so an addendum isn't needed for requesting compensation, it should be part of the contract, just like closing credit!
Forms and help desk
Very helpful when necessary.
Fees are weay to high for what we get in return
Sorry, but the whole industry change has affected my views. I understand that NY realtors don't have to be members of NAR, and, frankly, I don't quite get why MORE requires it, especially since my feeling is that NAR didn't fight for us as realtors in this latest debacle. Our industry worked for 200 years.
Vert professional and very helpful.
Easy
Pro Stands
This is a great association. Everyone is always very helpful.
Always fast answers to questions. Training is top notch
Questions answered in a timely manner. Constantly looking for improvement in their products and services.
All and everything.
Very responsive and able to answer all questions! Thank you.
Too much to pay to mainstreet
Communication has always been great with Mainstreet. My only request would be more support and resources for property management companies.
I can call and get my questions answered so I can continue to work
we have the latest technology
Responsive, provides information related to current events in a timely manner and great customer service when needed.
Great response time and quick resolution.
Your invoices are misleading in the total amounts owed. There are fees that are voluntarily in the itemized list yet are hidden until the end. Even then a small modify button is hiding and many people do not know it is there or it can be changed. I have never seen billing like this before in all my years. I thought as a Realtor we are all trying to be fully transparent in our profession. I even thought about giving this rating a 3
Annually membership increase without much service
YOUR WEBSITE IS NOT GOOD FOR PAYMENTS. IT IS CONFUSING.
Your quick response to questions and direction
Informative
Great resources provided, good education, easy to get help when needed.
It will just depend on where the person asking is located. Being in (upper) Lake County, there is a pretty large "disconnect"