based on 21437 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
As a part time agent who pays full time dues and fees, I’m extremely disappointed that I don’t get the benefit of real time training. There are no evening or weekend classes provided so that we can ask questions and get real time training. We pay the same money that full time realtors pay and get very limited benefit. That’s a huge problem for me and I’m sure other “part time” realtors. Real estate doesn’t pay all of our bills but we enjoy helping people find and sell their homes. I’ve mentioned this before but never received a response. SMH
The whole group is great to work with.
Great people supporting the needs of Realtors and all others involved in real estate transactions. Very quick response when contacted.
Our dues are extremely high for what is provided. On top of that, we are now asked to pay additional fees for NAR who doesn't seem to have their act together and I do not see what they do to provide a better life for Realtors. I was duped into paying the extra with my dues because it wasn't clear how to remove the items from the billing. the only thing i dislike more than paying extremely high fees for little service is paying extra for something i didn't ask for.
Been a member for over 40 years off and on. Best board ever!
MLS is not the go to platform for consumer. I hope it can become that with effort.
always professional
The staff and the resources are unmatched, this is an amazing organization!!
I think the ability to be able to "chat" with an associate is great. Questions are answered so quickly now.
Mainstreet is always available to answer my questions, the staff is knowledgeable, friendly and patient, the services that they provide phenomenal. If I have questions about classes, events , sentrilock sales , a representative is available to assist me.
Mainstreet has the best staff and services around. They have the best forms and the absolute best educational services.
efficiency and classes offered for cintinuing education
Quality, professional leadership and staff
The services provided, CE Education classes are phenomenal, and assistance is always available.
Reduce fee a little bit.
Helpful answering my questions
I am an appraiser. Mainstreet offers nothing for appraisers other than access to the MLS. This is provided at the same cost as it is to realtors. Charging us for everything else which provides zero benefits is atrocious.
I am a secondary member of Mainstreet with Three Rivers being my primary. I really like the way forms are kept up to date and class/info provided about said forms.
Usually very helpful
Everything accept the price!
I asked for assistance with a change of address. I was told that I would receive an email with a change of address form. I never received it. Now I must call again to request a form, complete it and send it back hoping that the person does not forget to send it again.
This is so archaic. Why can't this be done on line when I log it?
expensive
Quick and helpful response
Seem to be a closed nit group and other suggestions and opinions don't matter.
By far better than the association we used to be in. The amount of available training is awesome.
Wide range of training; Easy access to training materials and webinars.
Prompt responses to questions
Having real people answer the phones and prompt chats with transcripts. The sign-in is quick, effective, and welcoming at events and classes.
I don't feel I benefit from using this company other than using the MLS. I really feel like I throw away more than $1,000 a year paying fees for use of the MLS. It's truly wasteful.
The education and staff is top notch. The training we received especially this year with all the changes was outstanding. Kate Sax in particular was incredible. Keep up the great work!