based on 21437 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Mainstreet is so responsive and really stays up-to-date on the issues local Realtors are facing. The programming, systems and staff truly represent what we need to be the best professionals we can be.
I still think you are all sooo nice!
The fact that I’ve never had any problems with the association, everything has always seemed to go smoothly.
Well, thanks for asking
#1) It's the BEST organization in the land!
#2) everybody is very good looking
#3) there is BEER at Oktoberfest
#4) there is WINE at Oktoberfest
#5) there is Whiskey at Oktoberfest
#6) there are Great People at MORe
#7) that's all
Everyone is always so helpful!
I don’t feel I get the support or guidance to justify the $700 a year.
The tools we get with are membership are great. But the staff whenever we need help with anything, is outstanding!!!
Always quick to respond to calls - very helpful
Your Customer Service always answers the phone and it's very helpful!
Fees are high.
Get out to offices more…tell us what you’re doing. Don’t make us come to you.
Also…I don’t like that I didn’t have an option to opt out of paying dues or donations to PACs this round of paying MLS and Main Street dues. That’s been decoupled as I understand it but you haven’t set us up to have a menu of things to optionally choose to pay for.
I probably would have paid these fees anyway, but I don’t appreciate not having the option.
Prompt responses, always, to questions or issues I may be having.
I love the hands on service. They not just answer the phone with a person, but they make excellent suggestions for not just the current question, but one step further.
I like the amount of events and trainings Mainstreet provides to its members
Professionalism
Helpful when I have questions.
I like Andrea and how helpful and accessible she is.
always has the answer!!
good service from the Mainstreet staff!
The web site is very confusing and there is no way to return to see what classes you signed up for.
I like the full knowledge that the individuals have. When ever I speak with someone, they are knowledgeable and are willing to share, help, and even listen.
The education, resources and staff are the best.
There isn't any great disappointment, nor anything in particular that would stand out versus another organization.
Make the website easier to navigate
I love the convenience of payment and the reminders I receive when our bills are due.
I switched from North Shore Barrington to Mainstreet several years ago. North Shore employees were not respectful or easy to work with and Mainstreet is the exact opposite.
We rarely have glitches. The help desk gets back to you very quickly.
I am happty with the education they offer and extra perks via connect MLS
EVERYTHING.. FORM EDUCATION TO CUSTOMER SERVICE..
Everything!