- Phone: (860) 572-7433
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Customer Testimonials
The products are top-of-the-line and And the service is excellent
Service guys were great ordering a new SRAM chain, notifying me when it was available, and installing the new chain. Also, great help on changing the battery and reconnecting Quarq power meter with my Edge 1030.
Wonderful service!
First name removed Stevens
Mystic
great service and good product selection
Wide variety of products for the cycling enthusiast. You had the bike of my dreams in stock. Your staff was pleasant and extremely knowledgeable about all your products . Your staff took the time to fit me to my bike and allowed me to ride it to make sure all proper adjustments had been made. Your staff even made sure my helmet fit properly. A+ service
I was helped the moment I walked in the door. Super knowledgeable staff.
I like best your employees
Helpful and friendly
Service and staff very helpful.
Have purchased several things over the years and will continue to do so.
Great team from sales to service. Chris Sean, and Joe and all the staff take the time to get to know you, your cycling interests and needs. An awesome local bike shop that puts the interests of their local riders as the highest priority. Highly recommended for everyone from a newbie to an experienced road and/or MTB cyclist.
Ive been shopping with Mystic Cycle for more that 25 years. Always great service.
Helpful and friendly staff
I went in to get clipless pedals and shoes. The staff was very helpful and pleasant. I remain a happy customer.
Smart, upbeat people behind counter make buying there fun and inspiring!!
Awesome service!
Great people and service. Very knowledgeable staff and mechanics. Well-rounded selection of products.
Quality
MCC has outstanding products and customer service. They are always available to solve my cycling problems (and desires!). Patiently explain my many questions and happy to order anything they don’t have in stock. I’ve been a customer for almost 20 years and MCC just keeps getting better!
Everyone was very helpful! The cycle shop is in good hands!
Excellent service all around!
Fast dependable and friendly service
I received a new trainer as a gift. I tried setting it up myself. But it required more tools and expertise than I possess. I called places local to me and they told me it would be a complicated process requiring me to buy a bunch of new parts. I decided to try Mystic. They set me up using my bike and existing parts for about $30. Well worth the drive.
My first time being in the store, I thought it looked immaculate. Very well set up, clean, and organized. I loved seeing all the bicycles hanging from the ceiling. I was immediately helped upon walking in with my bike for repair. All employees were kind and attentive. The process was simple enough to get it squared away. Price-wise, I have nothing to compare to, but the process was done well and quickly. I hope to return soon for more repairs on my old bike and see about some apparel. Thank you for the great service!
Your amazing customer service, i.e., spending several hours with two women who are totally digitally/computer technology challenged! With amazing patience and tolerance. It was one of the better bike store experiences I have had in over 25 years of serious biking. Thank you!
Great fast service.
Great service and knowledgeable staff! Locally owned! Go Chris and co!
I have been a customer for over two decades. The people here are fantastic
Consistently good experiences over the years from the staff members, from bike sales to clothing/product recommendations.
I just ordered a gift cert for my brother who lives in Mystic. If he uses your shop, it must be good.
First name removed
The gal at the register was very nice..
The entire staff was friendly and knowledgeable, good variety of products to suit my needs so I found just what I was looking for, and the service department made adjustments very efficiently with a smile!