- Phone: (860) 572-7433
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Customer Testimonials
awesome customer service
Everything super friendly and helpful. Would come back for any biking needs.
Excellent service, fast and well done. Also Chris is very customer oriented.
Very professional and helpful staff, everyone was incredibly friendly!
Have been looking for a long while and every time was greeted like a long lost friend. Finally bought Trek Allant 8S and best experience ever. Glad at 68 I can get this much joy over buying a bike.
The patience and professionalism at Mystic is good to experience.
Have confidence that my bike will get great service.
Enjoyed the education and most importantly a great bike.
prompt support, knowledgeable employees, fair prices.
Brought my bike in for a kickstand. The technician was polite and promptly took care of my needs and even did some quick tuning of the shifter gears and looked over the rest of the bike at no extra charge! Will definitely bring my bike back here when it needs to be serviced.
The expertise
Excellent knowledge of products yet went above and beyond to find parts for a scooter I needed fixed and turned up. A slight problem was noted with the handbrake when I came to get the scooter and the employee insisted it be fixed for before I left. The handbrake was adjusted in minutes. I was greeted by 3 employees as I entered the store. Very professional! I love to support local stores, and customer service is important to me, this is a great store.
Great people, great attitudes, great atmosphere!
Great service, exceptionally fast
Joe!
Great customer service to go along with an extremely knowledgeable staff. I look forward to getting to know the friendly people at the shop.
The new owners, Chris and Allie, were tremendously knowledgeable and extremely helpful.. Their new salesperson, Cesar was so helpful telling us about some of their great new bikes they have on their spacious showroom floor. We had a great experience.
Friendly helpful knowledgeable prompt service.
excellent customer service, friendly staff
Local knowledgeable and have great products. Bravo for the timely install on my wife’s Thule rack.
The customer service is exemplary in every way; great advice and after care support from each and everyone of the team
It was amazing! Chris took such good care of me and the bike . I’m so thankful!
Amazing people delivering fast and dependable service every time.
Helped out right away... Even changed my tires out! Thanks again!
Staff is great, so inviting!
Great guys and very easy to work with!
Love you guys but your current hours are bad. 12-5 is hard
Took me in off street and did adjustment and lubrlication of de railleur system, friendly and helpful.
Quick service, great customer service!
Chris has beautiful hair and Joe smells AMAZING
Helpful and knowledgeable staff
Very helpful staff. Free break in / year tune up for new bike purchase is great! Thank you
Very friendly and extremely knowledgeable and helpful!