- Phone: (860) 572-7433
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Customer Testimonials
My first time being in the store, I thought it looked immaculate. Very well set up, clean, and organized. I loved seeing all the bicycles hanging from the ceiling. I was immediately helped upon walking in with my bike for repair. All employees were kind and attentive. The process was simple enough to get it squared away. Price-wise, I have nothing to compare to, but the process was done well and quickly. I hope to return soon for more repairs on my old bike and see about some apparel. Thank you for the great service!
Your amazing customer service, i.e., spending several hours with two women who are totally digitally/computer technology challenged! With amazing patience and tolerance. It was one of the better bike store experiences I have had in over 25 years of serious biking. Thank you!
Great fast service.
Great service and knowledgeable staff! Locally owned! Go Chris and co!
I have been a customer for over two decades. The people here are fantastic
Consistently good experiences over the years from the staff members, from bike sales to clothing/product recommendations.
I just ordered a gift cert for my brother who lives in Mystic. If he uses your shop, it must be good.
First name removed
The gal at the register was very nice..
Family oriented shop. Always get great service.
That Nathan kid is a pretty cool dude.
The staff is friendly and amazingly knowledgeable. In my time coming to the shop they have become trusted friends!
Friendly staff, cheerful atmosphere AND great service!!!!
I have been going to this shop for +/-25 years. If you want a quality bike and knowledgeable people to help with your purchase, This is the place to go for any skill level.
Enthusiastic, knowledgeable, and very professional.
Local, convenient, friendly
Great customer service
you all are so friendly and very efficient.
Good service
Excellent service with minimal wait times
Excellent customer service! Store employees actually use the products, so they have intimate knowledge of what they sell. If a product is questionable, they simply won’t push it.Some employees actually lend their own equipment to help with product displays.
Everything!
Local, friendly, good bike work
I like the knowledgeable, friendly employees that work at Mystic Cycle. They are very involved in their community and go beyond being just an area bike shop.
They collaborate with other area businesses and have added new products to their lineup. I would highly recommend anyone who is an avid cyclist or newly interested in cycling to check them out!
The staff took the time to help me with a repair issue. I also wanted it complete w new tire etc and fwd e mail hope they will contact me when its 100% thx
Friendly and helpful service.
I love coming to your store.
Service is fantastic and everyone there is incredibly nice. Chris and Cesar thank you for your help. I’ll be back.
Sincerely,
Eleanor
Your staff is friendly, knowledgable and professional.
Fabulous! Informative smart staff.. super pleasant.. great merchandise. The best cycling shop I’ve ever stepped foot in.
Very helpful and will shop again.
I received a new trainer as a gift. I tried setting it up myself. But it required more tools and expertise than I possess. I called places local to me and they told me it would be a complicated process requiring me to buy a bunch of new parts. I decided to try Mystic. They set me up using my bike and existing parts for about $30. Well worth the drive.