- Phone: (860) 572-7433
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Customer Testimonials
The customer service was excellent. The knowledgeable staff took their time and asked all the right questions to find the best bike for my needs.
Prompt. Professional and courteous.
I brought my bike in to have the cables tightened and a few other minor adjustments. I was assuming I would need to drop the bike for a few days, but the young man helping me fixed everything within minutes. He also assisted me in finding a great flashing tail light, which was super user friendly!!
The staff is second to none. If they don’t have something they will get it and they always follow up.
My son is 14 and a budding “gear head”, and they are always willing to help him with advice and share their knowledge. They’re friendly, humorous and Raya the shop dog is the icing on the cake!
Mystic Cycle Centre is the epitome of a local bike shop in all the best ways.
Great staff... super helpful and really just great folks all around!
Friendly and knowledgable. The owner Chris and employee Allie took the time to answer our questions.
Great staff and fast repair service
Owner was great in helping, not just selling an expensive part!
prompt, friendly service
The service even in this pandemic is done very well !
The staff .... and the knowledge of the staff
Fast, reasonable price, personable.
Even though 'products' are pretty scarce at the moment, the service is always personal, friendly and by people who know bikes. Wishing Chris, the new owner, and his crew, success and all the best.
Love you guys!
First name removed
Purchased a mirror for my bike. Great service and even installed the mirror on my bike. Friendly staff. First name removed be having our bikes serviced here in the future
The help that I received from Chris was outstanding he was very nice to me. I asked questions he explained his answers in great detail helping me further understand. As far as the products what I was looking was out of stock which I understood given the situation of covit 19. I will definitely be back to shop and have already recommended people to shop there to experience the service that I did. Thank you for a wonderful experience.
Despite a few unexpected bumps the service was excellent. You had trouble ordering my shoes but we got it right in the bend and they kept me updated so I never felt forgotten.
I will be back.
Incredibly friendly and competent.....an unbeatable combination. Thx!!
Maint and repair get things done on time and priced fairly.
Great service!
Customer service is always wonderful. Staff is knowledgeable and friendly. Best bike shop in the area.
Always glad to support local shop and have been doing so since they opened.
Always great customer service. :)
Great help nice people
Quick knowledgeable techs
Folks there really know the business.
You guys are PHENOMENAL!!!
Staff was friendly, expert, and quick.
Awesome service replacing my headset on the spot this week! Back on the road the next day!
First name removed
Great services, staff. Wonderful job repairing and maintaining bikes. Have used them for over twenty years. Can't recommend them highly enough!
Great customer service! Knowledgeable friendly staff