- Phone: (860) 572-7433
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Customer Testimonials
Great customer service, anything you need to know about bikes they have the answer
Quality products
Great service........fast and efficient. TYVM
Good Service
Friendly staff and quick service. Thanks so much for your repairs to my bike. New grips and stem are perfect!
We had a great first experience. Staff is obviously well versed in their craft.
People extremely helpful and fixed issue on the spot. Awesome! Thank you
You guys are great. Recommendations for service and replacements are accurate and honest. I had planned to replace my chain but was advised not to since it showed no stretch. You also found a part that I was looking for that is unique to the Sirrus bikes mfr’d in 2016 & 17 only. Thanks for your work, I’ll keep coming back.
Very helpful and friendly. Answered all my questions and I was very happy with all my purchases!
Honest quality service at a very fair price.
This is just the best shop around! Chris is my favorite as he always goes above and beyond expectation! Alli is up there too. She is just the sweetest and always is there with a smile to help with whatever is needed. Cant wait to come back!
I have never been to your store but my brother-in-law has and speaks highly about all the products. I am always impressed with the friendly service I receive over the phone when I want to buy gift cards. Thank-you!
Listened to what I wanted. Took the time to help me out without making me feel like I was disrupting your day!
Staff is courteous & knowledgeable about the products
Customer service is phenomenal!
Mystic Cycle has friendly, knowledgable people - the essential ingredient to great service
You guys always do a great job at a reasonable price
Sean. Can't beat the best mechanic in New England! The other guys/gals are great as well! Always friendly and helpful.
Service is great. Looking forward to using our new bikes. Chris and Allison were very nice and helpful. Doug and Bob were also very helpful
personable,agreeable, approachable
Chris was awesome in helping me find the right cycle shoe. He was very personable and even installed the cleat system on the shoe. Great service!
Very professional yet down to earth staff that go above and beyond to help.
Very friendly and extremely knowledgeable and helpful!
awesome customer service
Everything super friendly and helpful. Would come back for any biking needs.
Excellent service, fast and well done. Also Chris is very customer oriented.
Very professional and helpful staff, everyone was incredibly friendly!
Have been looking for a long while and every time was greeted like a long lost friend. Finally bought Trek Allant 8S and best experience ever. Glad at 68 I can get this much joy over buying a bike.
The patience and professionalism at Mystic is good to experience.
Have confidence that my bike will get great service.
Enjoyed the education and most importantly a great bike.
prompt support, knowledgeable employees, fair prices.
Great crew at the shop. I like hanging out with Chris, Sean, Joe, and the rest of the staff. Of course, Raya and Hank are awesome too. I’m just meeting Regan and Allie but I’m sure they’re gonna be awesome.