Customer Testimonials

I came in to just ask questions about a rental and walked out with a new bike.

Extremely accommodating and friendly

I like to see a variety of items dealing wth biking weather on road , trails or touring.

They had helmets in stock so my kids could test fit them. Luckily we did as my kid did not like the fit of one model, this experience can not be duplicated by online purchases. Support your local shop!

Customer service is incredible. Thoughtful staff who are concerned with more than just s bike; they are kind people who also really know about bikes and cycling!

Very helpful and transparent, you guys found me the perfect used 62’ road bike when I had looked all over for one. Very happy with my new bike! Thanks so much.

Good service from friendly knowledgeable staff

Loved the friendly customer service from everyone! Would definitely do business again here!

Personal touch.

Staff is super friendly and helpful. Very engaged in making sure you can get out biking asap. Their love of the sport is evident. Seems like a calling.

Friendly and knowledgeable staff, always available to help. High quality, quick service on bike repairs.

Terrific staff

The staff was very knowledgeable and made the experience super easy

Mystic Cycle gave me, very quickly and without any drama, a fair cash payment for a used bike I sold them.

Staff was very helpful even in this time of world wide short supplies

Everything

Extremely friendly and helpful staff

MCC has an incredible bike selection; window-shopping is always exciting and insightful. The MCC location is great, with easy access (unlike many downtown Mystic retailers) and the staff is always courteous, attentive and most importantly helpful. I used to purchase bike accessories from Amazon, but I now go out of my way to support MCC at a local level.

Staff was friendly and I received service in the most efficient way possible durring these busy times.

Great customer service! Knowledgeable friendly staff

The customer service was excellent. The knowledgeable staff took their time and asked all the right questions to find the best bike for my needs.

Prompt. Professional and courteous.

I brought my bike in to have the cables tightened and a few other minor adjustments. I was assuming I would need to drop the bike for a few days, but the young man helping me fixed everything within minutes. He also assisted me in finding a great flashing tail light, which was super user friendly!!

The staff is second to none. If they don’t have something they will get it and they always follow up.
My son is 14 and a budding “gear head”, and they are always willing to help him with advice and share their knowledge. They’re friendly, humorous and Raya the shop dog is the icing on the cake!
Mystic Cycle Centre is the epitome of a local bike shop in all the best ways.

Great staff... super helpful and really just great folks all around!

Friendly and knowledgable. The owner Chris and employee Allie took the time to answer our questions.

Great staff and fast repair service

Owner was great in helping, not just selling an expensive part!

prompt, friendly service

The service even in this pandemic is done very well !