Customer Testimonials
A very positive and "can do" attitude make this place wonderful. They are extremely knowledgeable. I like the professionalism and text notifications about my work orders. I have only used their repair services and have been satisfied 100%.
Excellent service, recognition of who I am by name. Beautiful facility and a cohesive team of bicycle advocates/experts.
Staff so friendly and helpful!!
Very friendly and helpful, staff was great
Top of the line!
The shop was great. They explained everything about the E-Bikes and we took a test drive. They were very helpful and we ended up buying two of them. I would recommend them.
Top quality details and perfection in all builds!
Good location and timely
Very friendly staff and a nice dog
They always get me right in and taken care of efficiently! I really appreciate you guys!
Kind group of people that was supportive and knowledgeable to help provide options based on my needs.
Quality and timeliness.
Came in with a flat tire and they were ready to fix it right away while I waited.
Great service, helpful and friendly staff
Knowledgeable and courteous staff. Great inventory. Good for bike service and repair.
Great, friendly service!
It’s a local store with big brand products. The customer service is 10/10. We bought a used bike for my daughter and I know it wasn’t the biggest sale of the day but they still treated us with respect and shined up the bike for her and adjusted the seat. When it is time to come back for my bikes as our kids grow we will gladly give them our business and recommend it to everyone around. So much better than guardian bikes for kids!
Very friendly and knowledgeable staff (and dog)! They were very up front with what they were going to do for us and what it would cost.
Great service!
The Rockford Bike Shop has awesome selection of bikes and accessories. It’s a great shop to visit and look around throughout their store.
I take my bike there every year in spring for annual tuneups. The do a really good job working on bikes and stand behind their work. The owners are good people to discuss their products and services with.
Great shop, great mechanics, great vibe
Great service. Bob Hammond is awesome and knowledgeable tech. Always explains well what needs to be done.
I get good advice and am never over sold. The repairs are correct and reasonable.
The bike shop staff is friendly and very responsive. Service is completed accurately and promptly. I am grateful that we have such a great shop in our community.
Prompt professional service!
The friendliest most accommodating and helpful bike shop around.
Craig takes the time to explain what he saw when wonton the bike. Very personable.
The service is unbeatable. I always know my bike is 100% ready for race day
Casual fun atmosphere, local feel, good folks, nice dogs. Knowledgeable staff.
good people fair treatment more like friends who care