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Guest Testimonials
Easy to book and ease of getting to the airport.
reliable, nice rewards program, employees are all awesome and super-helpful, shuttles run very frequently
Excellent Staff & Drivers
Reliable service with minimal waiting
The crew at the Premium/North lot are attentive and very responsive to feedback. Delays are handled professionally and quickly. Airport construction has made it a challenge for everyone from travelers to employees but the team at The Parking Spot stays on top of things. I’d especially like to recognize Kriss and Herman for their stellar customer service. Thank you!
great service, with an amazing attitude!
Very efficient and friendly.
Easy access
On the return, I had absent-mindly left a medical seat cushion on the shuttle. Before I could my bags ready for the three hour drive remaining in my journey home, the shuttle driver returned to my parking spot providing me with the cushion I had forgotten.
The temporary injury resulting from a fall off the back of my F350 4WD onto my tailbone was very painful for this 77 year old relic. The cushion was a necessity and your team provided it.
Further, as I was checking out the gate attendant asked if I had received my cushion. What a team.
Thanks again....be back in July for yet another week.
Phil
Easy to use. Able to get in and out quickly. Very efficient. Will use again.
They have thought of everything!
Covered parking
Everything is fine
The stuff is really good great service
Excellent app
Excellent customer service and professional. Will recommend Spot Premium parking to friends and family. Exceptional service with friendly and helpful staff and will continue to use their service every time we fly out of DFW. Highly recommend.
Check in was easy and the guy at checkout helped me with checkout plus van driver was quick and friendly.
Convenient location, pleasant employees.
Friendly drivers, reliable service, clear instructions.
Easy and convenient!
Fast and efficient transfers. Friendly drivers and always willing to assist.
Shuttle is normally quick and efficient.
can't wait till construction is completed.
WE always use the covered parking
Very quick, the drivers are usually in a good mood. I might suggest marking the van's better since you have 2 locations at BWI I use your service at 3 different aiports
Bus drivers
The drivers were very courteous and helpful to my husband. The gentleman explained how you can serve us better with valet pickup at the airport when he realized that my husband was disabled. The representative that checked us out was very nice and offered bottled water. Excellent experience and we will definitely use the Parking Spot each time we fly out of Nashville.
very friendly and efficient
Near airport
Convenience
Easy, convenient, the buses are always there for pick within minutes.
Quick pickup on arrival to facility, fairly quick when at airport
courteous drivers and staff
Convenience
BUT...coming in late is a bit of a hassle. Not enough buses for customers