- Phone: (312) 453-1700
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Guest Testimonials
Fast
prompt, easy access, quick pick-ups
Car pickup and drop-off.
Good customer service
We find your drivers to be very friendly and timely. I especially appreciated your male driver that picked us up from the Airport and helped us with our luggage (we were traveling for over 2 weeks and had two large bags and two very small bags) Our heaviest suitcase weighed in at 45 pounds when checked in at the airport. I regretted only having $7 dollars in cash to tip. He went the extra mile, probably realizing we are both 76 years old.
However our transport to the airport was very different. The driver was a female (I too am female), who had the skills to drive but she made it clear that our luggage was difficult for her. She talked about possibly injuring her back and huffed and puffed as she scooted the bags to the door, where my husband took them. I tipped her $10 despite the theatrics. I'm all for women taking jobs that require physical strength, if they can perform to the standards their employer expects. I'm assuming your company expects drivers to be able to help elderly travelers handle luggage weighing under 50 pounds. Even I could handle our luggage when in my 60s. It's a disservice to the traveling public when a woman takes a job even she admits is taxing for her.
We plan to continue using your parking service because the male driver who picked us up from the airport was exceptional.
couponss wi try h the price if id the cheapest place to park. I have already referred this spot the other people
The drivers and shuttle is very quick
Fast, easy, good service.
It’s close to the terminal, and so easy!
When we arrived to park at 0630 the staff was aware there were only 3 cars & treated us very courteously. It felt like a private service. Very nice!
Excellent
I like knowing that where I park my car it is safe and secure while I am out of town.
Great shuttle service and we felt safe parking at the lot. Everything was efficient and fast.
It’s easy to reserve… always a place to park… lot pickup is fast and efficient… drop off at airport is very helpful… I don’t have to wrangle my luggage from car parking lot … and all employees are cheerful and helpful
Convenience
Convenience and courteous.
Everything! Ease of making a reservation, courteous, professional staff, easy, fast check out.
Love the easy of parking and a shuttle taking us to the airport along with off-site. I do wish that The Parking Spot had discount codes!
Affordable, easy, helpful staff, convenient, prompt
Efficiency in getting people to and from the airport, the facility is clean and easy to access. The people are helpful and pleasant.
Prompt and friendly shuttle service. Good lighting and adequate security.
Impressive run business
Simple to use. And I sm not great with phones
The customer service was phenomenal! I will absolutely use the Parking Spot again! All the employees went over and above and it was greatly appreciated!
Always have parking spots available and shuttles are prompt to take you to the airport and also upon return home.
It is quick and convenient and never any waiting.
Very convenient in scheduling services. The drivers are friendly, pleasant and helpful. I have experienced no problems with my vehicle while on vacation. Overall, great services rendered at all locations!
Great experience 👍
Easy in and easy out and great price and service.
Easy access to parking from the street. Directions for rooftop parking could be improved. Shuttle buses are fast and convenient. Security appears to patrol various areas also. Will do business again.
Very friendly staff