The Parking Spot
200 West Monroe Street
Chicago
IL 60606
United States

Guest Testimonials

Report a concern   December 30, 2025 — Rated 9 out of 10 by S.S. Denver - The Parking Spot West
What do you like about our services?

Lot was easy to find and enter (first time user of this lot).
Did not realize covered parking was available.
Liked the handicapped parking was easy to find.
Both buses were staffed by helpful, kind personnel.
Exiting was easy.

Report a concern   December 30, 2025 — Rated 10 out of 10 by Brian Starr Columbus - The Parking Spot
What do you like about our services?

The app makes it very easy to book, and getting in an out of the lot is a breeze. Staff is friendly and helpful, too!

Report a concern   December 30, 2025 — Rated 10 out of 10 by J.O.M. Cleveland - The Parking Spot
What do you like about our services?

Safe, quick and very convenient. Friendly drivers all around.
Great experience.

Report a concern   December 30, 2025 — Rated 10 out of 10 by S.T. Columbus - The Parking Spot
What do you like about our services?

I have already recommended you to several friends. I don't know if they joined or not. I like that I know I have a place to park when I get to the airport. I like the AAA discount. The shuttle drivers are very courteous.

I don't like that something unexpected comes up and the trip needs to be cancelled and I cannot get a refund. This did happen to me. I was able to edit the trip later but wasn't sure when that would happen. I was admitted to the hospital several days before my planned flight and had to cancel my flight but could not cancel the parking. I did use the credit months later.

Report a concern   December 30, 2025 — Rated 10 out of 10 by S.R. Chicago MDW - The Parking Spot
What do you like about our services?

Great pricing, easy to follow instructions for first time users. Love the pick up and drop off at your car so youre not walking around a parking lot late at night or in the elements.

Report a concern   December 30, 2025 — Rated 10 out of 10 by Terri Gibson Kansas City - The Parking Spot
What do you like about our services?

The Parking Spot has fast pick up service from my car and at the airport. The gentlemen carried my luggage on and off the bus. Great service. If the weather forecast had indicated stormy weather, I would have used the covered parking. I’ve used The Paeking Spot before Covid and am glad I did so again on this last trip.

Report a concern   December 30, 2025 — Rated 10 out of 10 by A.M. Houston Hobby - The Parking Spot 2
What do you like about our services?

Convenient

Report a concern   December 30, 2025 — Rated 10 out of 10 by Elizabeth Rizkallah Phoenix - The Parking Spot 2
What do you like about our services?

Great service. The employees in the booth and the drivers are always amazing.

Report a concern   December 30, 2025 — Rated 10 out of 10 by Alissa Maki Los Angeles - The Parking Spot Century
What do you like about our services?

I absolutely love you guys and recommend you to everyone! Easy access, easy check in and check out, car is secure, and airport shuttles are the best. Employees are awesome too. I have used other airport parking facilities in the past and TPS is, hands down, the best!

Report a concern   December 30, 2025 — Rated 9 out of 10 by D.S. Los Angeles - The Parking Spot Century
What do you like about our services?

Parking lot was clean, reserving online was easy, drivers were polite and helpful.

Report a concern   December 30, 2025 — Rated 10 out of 10 by G.M. Phoenix - The Parking Spot 2
What do you like about our services?

Easy to check in online. When you drive up and scan your parking pass it's all automatic. No delays. Shuttle bus service was good with friendly drivers.

Report a concern   December 30, 2025 — Rated 10 out of 10 by J.C. Kansas City - The Parking Spot
What do you like about our services?

App is easy to use. Wait times are very low. We didn't have enough cash to tip appropriately. It was awesome to be able to do it on the app!

Report a concern   December 30, 2025 — Rated 10 out of 10 by P.J. Kansas City - The Parking Spot
What do you like about our services?

Fast pickup, friendly service.

Report a concern   December 30, 2025 — Rated 10 out of 10 by D.G. Salt Lake City - The Parking Spot
What do you like about our services?

Love the convenience, price and service.

Report a concern   December 30, 2025 — Rated 10 out of 10 by Dara Campoli Pittsburgh - The Parking Spot
What do you like about our services?

Very Reliable.

Report a concern   December 30, 2025 — Rated 10 out of 10 by C.E. Denver - The Parking Spot South
What do you like about our services?

Excellent

Report a concern   December 30, 2025 — Rated 10 out of 10 by E.Y. Houston IAH - The Parking Spot 2 on Will Clayton
What do you like about our services?

convenience and on time

Report a concern   December 30, 2025 — Rated 10 out of 10 by D.C. Denver - The Parking Spot West
What do you like about our services?

Friendly and convenient

Report a concern   December 30, 2025 — Rated 10 out of 10 by S.R. Buffalo - The Parking Spot
What do you like about our services?

Everything. The fact that there is someone always available for help, the fact that fast, shuttle service is there and friendly staff.

Report a concern   December 30, 2025 — Rated 10 out of 10 by T.L. Chicago MDW - The Parking Spot
What do you like about our services?

Easy to find and park, convenient to get to and from the airport. Simple and easy way to park without issues.

Report a concern   December 30, 2025 — Rated 9 out of 10 by J.R. Denver - The Parking Spot West
What do you like about our services?

Prompt pick up after parking our vehicle.
Friendly drivers.
Easy to use app.

Report a concern   December 30, 2025 — Rated 10 out of 10 by DeAnn Jiron Denver - The Parking Spot South
What do you like about our services?

We parked there for 5 days, when we got off the shuttle, we left one suitcase on the bus. Before we even left the property we contacted by phone, and our suitcase was returned just outside the parking lot. thank you for your prompt customer service.

Report a concern   December 30, 2025 — Rated 10 out of 10 by G.S. Kansas City - The Parking Spot
What do you like about our services?

Convenience of scheduling and paying online.

Report a concern   December 30, 2025 — Rated 9 out of 10 by W.M. Denver - The Parking Spot West
What do you like about our services?

Easy to get to

Report a concern   December 30, 2025 — Rated 10 out of 10 by J.P. Phoenix - The Parking Spot 2
What do you like about our services?

AAA discounts and specials help reduce your cost. Very helpful. Easy to find near the airport. Secured
Area. Easy to check in and leave facility. The shuttle bus is so very convenient and the drivers are friendly and carry your baggage on and off the bus for you. They are open 24 hours. All spaces are covered from direct sun light. Try it you’ll like it.

Report a concern   December 30, 2025 — Rated 10 out of 10 by C.D. Salt Lake City - The Parking Spot
What do you like about our services?

I like that the parking spot is super easy, the van comes to pick you up directly from your parking spot. The people are very kind and helpful. I would take this over the airport parking lot any day.

Report a concern   December 30, 2025 — Rated 10 out of 10 by J.F.J. Atlanta - The Parking Spot Fly
What do you like about our services?

Easy to access the parking lot. Timeliness of the shuttle and friendliness of the drivers

Report a concern   December 30, 2025 — Rated 9 out of 10 by N.D. Charlotte - The Parking Spot
What do you like about our services?

Easy on-line reservation and payment. Also easy to check in, shuttle was very prompt to pick us up and get us to the airport.

Report a concern   December 30, 2025 — Rated 10 out of 10 by T.F. Houston IAH - The Parking Spot JFK
What do you like about our services?

Easy in and out

Report a concern   December 30, 2025 — Rated 10 out of 10 by S.C. Los Angeles - The Parking Spot Century
What do you like about our services?

Ease and location.


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