Guest Testimonials

Convenient, friendly and helpful staff, reasonable price.

The ease of entry and security measures that are in place

Everyone is very friendly and professional.

It’s painless. The bus picks you up right away from the parking lot and is always there at BWI when you need your ride back. And the drivers are always kind and professional.

Easy to use. Convenient to airport. Pleasant staff in Windsor Locks.

Customer service excellent

Your Drivers, Rebel and Jeff were fantastic.

Easy to use app, friendly drivers

Drivers were excellent. They were friendly and professional!

Polite and courteous drivers, convenient door to door!

Convenient and quick

It’s good safe place and all staff are great

Staff are always helpful and friendly... even late at night! And shuttles seem to run very efficiently.

Check in and check out went smoothly and quick. The shuttles got us to the airport quickly and a quick pick up.

The bus driver are very nice and helpful, when it comes time to load and off load your bags.

The ease and friendliness.

Easy to reserve, park, then get to the airport.

Professional service, easy, dependable, absolutely perfect!

Ease of booking online. Fast pickup from parking spot lot. Usually van comes pretty fast when returning. Drivers helpful with luggage

Lot was easy to find and enter (first time user of this lot).
Did not realize covered parking was available.
Liked the handicapped parking was easy to find.
Both buses were staffed by helpful, kind personnel.
Exiting was easy.

The app makes it very easy to book, and getting in an out of the lot is a breeze. Staff is friendly and helpful, too!

Safe, quick and very convenient. Friendly drivers all around.
Great experience.

I have already recommended you to several friends. I don't know if they joined or not. I like that I know I have a place to park when I get to the airport. I like the AAA discount. The shuttle drivers are very courteous.

I don't like that something unexpected comes up and the trip needs to be cancelled and I cannot get a refund. This did happen to me. I was able to edit the trip later but wasn't sure when that would happen. I was admitted to the hospital several days before my planned flight and had to cancel my flight but could not cancel the parking. I did use the credit months later.

Great pricing, easy to follow instructions for first time users. Love the pick up and drop off at your car so youre not walking around a parking lot late at night or in the elements.

The Parking Spot has fast pick up service from my car and at the airport. The gentlemen carried my luggage on and off the bus. Great service. If the weather forecast had indicated stormy weather, I would have used the covered parking. I’ve used The Paeking Spot before Covid and am glad I did so again on this last trip.

Convenient

Great service. The employees in the booth and the drivers are always amazing.

I absolutely love you guys and recommend you to everyone! Easy access, easy check in and check out, car is secure, and airport shuttles are the best. Employees are awesome too. I have used other airport parking facilities in the past and TPS is, hands down, the best!

Parking lot was clean, reserving online was easy, drivers were polite and helpful.

Easy to check in online. When you drive up and scan your parking pass it's all automatic. No delays. Shuttle bus service was good with friendly drivers.