The Parking Spot
200 West Monroe Street
Chicago
IL 60606
United States

Guest Testimonials

Report a concern   December 31, 2025 — Rated 10 out of 10 by W.P. Hartford - The Parking Spot
What do you like about our services?

At the beginning of my trip, I left my cellphone in the car. The TSA fellow insisted I go back and get it. Someone at your lot went and retrieved it for me.

My brother called the lot to ask if they could puff up my tires as when I arrived one of them was at 27. I was worried what would happen after a two week stay. The tires were taken care of when I got back.

I had trouble setting up my account and the gal at customer service got me all straightened out.

Due to all this help I will certainly park at your lot in the future.

Report a concern   December 31, 2025 — Rated 10 out of 10 by L.P. Los Angeles - The Parking Spot Sepulveda
What do you like about our services?

Entering the parking structure and finding a parking spot were super easy.
Just a few short steps to board the shuttle and a quick ride to our terminal. Coming back from our trip was easy as well. Only waited 5 minutes to flag down our shuttle and we were back in the parking structure and back to our car within minutes.
My only issue is that the prices per day have risen tremendously over the years and I may consider not using The Parking Spot in the future unless discounts or coupons are issued to long-time members such as myself. Give us an incentive to pay those higher prices.

Report a concern   December 31, 2025 — Rated 10 out of 10 by Geneve Telfer Baltimore - The Parking Spot North
What do you like about our services?

All the employees I interacted with were great! I needed extra help with checkout and the attendant was so courteous and helpful. The drivers were so positive. A wonderful experience overall!

Report a concern   December 31, 2025 — Rated 10 out of 10 by D.A. Houston IAH - The Parking Spot JFK
What do you like about our services?

Service is great and the drives very friendly!

Report a concern   December 31, 2025 — Rated 10 out of 10 by E.A. Hartford - The Parking Spot
What do you like about our services?

Once i got used to a new system, I really like it. It's so easy to make a reservation, check in, and pick up my car after my trip.

Report a concern   December 31, 2025 — Rated 10 out of 10 by B.P. Phoenix - The Parking Spot South
What do you like about our services?

Very convenient, friendly shuttle drivers, reasonable price

Report a concern   December 31, 2025 — Rated 10 out of 10 by J.C. Dallas Love Field - The Parking Spot
What do you like about our services?

reasonably priced, secure lots, & good quality

Report a concern   December 31, 2025 — Rated 10 out of 10 by Jennifer DeLett-Snyder St. Louis - The Parking Spot 2
What do you like about our services?

I like being able to book a spot in advance, and I like that the vans are typically at my car by the time I get out of it.

Report a concern   December 31, 2025 — Rated 10 out of 10 by S.V. Cleveland - The Parking Spot
What do you like about our services?

Prompt, friendly service.

Report a concern   December 31, 2025 — Rated 10 out of 10 by R.L.H.B. Denver - The Parking Spot West
What do you like about our services?

The service is great and I'm sure the lot will improve once they finish construction. It made for quite a challange to get out.

Report a concern   December 31, 2025 — Rated 10 out of 10 by C.S. Houston Hobby - The Parking Spot 2
What do you like about our services?

The driver was very professional.

Report a concern   December 31, 2025 — Rated 10 out of 10 by M.D. Charlotte - The Parking Spot
What do you like about our services?

Shuttle
Friendly service
Helpful kind staff
Ease of travel

Report a concern   December 31, 2025 — Rated 10 out of 10 by B.G. Atlanta - The Parking Spot
What do you like about our services?

Ease of booking, easy enter and exit, quick pickup. I liked the old downstairs airport pickup better then the new p/u location, but I realize that's not under your control.

Report a concern   December 31, 2025 — Rated 10 out of 10 by Darren Kaufmann Philadelphia - The Parking Spot North
What do you like about our services?

We love The Parking Spot North. If we ever travel out of Philly it is our go to. Nice, safe, clean lot. Friendly and helpful employees!

Report a concern   December 31, 2025 — Rated 10 out of 10 by V.C. Newark - The Parking Spot Haynes
What do you like about our services?

The driver helped me to clean the snow off my car. It was not his responsibility. It was very nice of the person

Report a concern   December 31, 2025 — Rated 10 out of 10 by S.H. Kansas City - The Parking Spot
What do you like about our services?

Your staff are excellent and your drivers extremely helpful and prompt.

Report a concern   December 31, 2025 — Rated 10 out of 10 by Dr Cynthia Neal Los Angeles - The Parking Spot Century
What do you like about our services?

The drivers are almost always friendly and helpful. I love that I can get my car washed and charged

Report a concern   December 31, 2025 — Rated 9 out of 10 by S.S. Pittsburgh - The Parking Spot
What do you like about our services?

Your people are always professional and caring!

Report a concern   December 31, 2025 — Rated 10 out of 10 by Ellen Latimer Denver - The Parking Spot South
What do you like about our services?

The drivers are all so polite, and help carry my bag up and down the steps of the bus. The atmosphere in the bus is also enjoyable.

Report a concern   December 31, 2025 — Rated 10 out of 10 by K.G. Phoenix - The Parking Spot South
What do you like about our services?

Drivers are great, service and price are great too and I feel safe leaving my car

Report a concern   December 31, 2025 — Rated 10 out of 10 by A.V. Phoenix - The Parking Spot 2
What do you like about our services?

Easy, fast, convenient.

Report a concern   December 31, 2025 — Rated 10 out of 10 by M.L. Los Angeles - The Parking Spot Sepulveda
What do you like about our services?

Convenient location with easy in/out access. Shuttles run quite frequently and drivers are always friendly. Appreciate the seamless entry and exit using the app.

Report a concern   December 31, 2025 — Rated 10 out of 10 by B.K. Los Angeles - The Parking Spot Century
What do you like about our services?

Reliable shuttle, clean efficient operation with good digital support.

Report a concern   December 31, 2025 — Rated 10 out of 10 by Pamela Dawson Dallas Love Field - The Parking Spot
What do you like about our services?

Convenience

Report a concern   December 31, 2025 — Rated 10 out of 10 by J.S. St. Louis - The Parking Spot 3
What do you like about our services?

very convenient, reasonable prices, friendly drivers.

Report a concern   December 31, 2025 — Rated 10 out of 10 by M.G. Pittsburgh - The Parking Spot
What do you like about our services?

I Always have a Great Experience with Ur Company !!! Ur drivers are Always So Very courteous & , helpful with my bags & pleasant !!! I will continue to use Ur services on my upcoming trips & Always Happy to refer U to others !!! -Happy New Year !!

Report a concern   December 31, 2025 — Rated 10 out of 10 by M.M. Buffalo - The Parking Spot
What do you like about our services?

Fast convenient parking and travel to Airport

Report a concern   December 31, 2025 — Rated 10 out of 10 by D.B. Oakland - Park N Fly by The Parking Spot
What do you like about our services?

I have parked at park & fly for over 20 years and always feel my car is safe. They have always been prompt with my pick ups.

Report a concern   December 31, 2025 — Rated 10 out of 10 by M.H. Philadelphia - The Parking Spot North
What do you like about our services?

Easy to book. Easy to get in and out. Shuttles come by fairly frequently. Workers are helpful and friendly. Rates are reasonable, especially if you reserve in advance.

Report a concern   December 31, 2025 — Rated 10 out of 10 by T.Z. Houston IAH - The Parking Spot JFK
What do you like about our services?

We always use The Parking Spot (JFK) when we fly! Everyone is always kind and helpful!


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