The Parking Spot
200 West Monroe Street
Chicago
IL 60606
United States

Guest Testimonials

Report a concern   June 5, 2026 — Rated 10 out of 10 by Mike Lieber Columbus - The Parking Spot
What do you like about our services?

Love the app

Report a concern   June 5, 2026 — Rated 10 out of 10 by J.R. Pittsburgh - The Parking Spot
What do you like about our services?

Like the app for reservation and payment. Upon entry the shuttle bus picks up at your car and upon return takes you right to your car and will assist with luggage if you need help. Also the pick up at airport is no or not long wait at all.

Report a concern   June 5, 2026 — Rated 10 out of 10 by Richard Brown Atlanta - The Parking Spot 2
What do you like about our services?

Fast pickup. Friendly drivers

Report a concern   June 5, 2026 — Rated 10 out of 10 by P.S. Hartford - The Parking Spot
What do you like about our services?

I loved the ease of it. My friend told me about it. I was a bit stressed because I never did it before but it could not have easier

Report a concern   June 5, 2026 — Rated 10 out of 10 by R.M. Atlanta - The Parking Spot Plus
What do you like about our services?

Friendly staff, quick, easy, takes the stress out of parking at the AP

Report a concern   June 5, 2026 — Rated 10 out of 10 by L.H. Buffalo - The Parking Spot
What do you like about our services?

Fast shuttle service and exceptional customer service.

Report a concern   June 5, 2026 — Rated 10 out of 10 by C.G. Houston IAH - The Parking Spot JFK
What do you like about our services?

It is user friendly!

Report a concern   June 5, 2026 — Rated 10 out of 10 by Tommy Stevens Denver - The Parking Spot South
What do you like about our services?

Convenience, friendly drivers, secure location, promotions.

Report a concern   June 5, 2026 — Rated 9 out of 10 by P.W. Atlanta - The Parking Spot
What do you like about our services?

Usually things go well - p/u from car, transport -> terminal go smoothly, as well as return process. This time, however, not so well. Was told to use PS 1 for upcoming flight as it was an international flight, and arrived hours before departure on Tuesday, 5/26. Very few shuttle buses were seen while waiting to get to terminal. Eventually a shuttle arrived, full. Driver delivered groups to Domestic term. and then said he needed to get gas - did I want to stay with him to get gas OR get dropped off at Domestic and take another shuttle -> Int'l??? What??? Eventually he radioed and got another shuttle driver to meet me at Domestic and deliver me to Int'l. Return trip from terminal to my car went as smoothly as usual.

Report a concern   June 5, 2026 — Rated 10 out of 10 by G.S. Charlotte - The Parking Spot
What do you like about our services?

The process is smooth and fast. Told at the entrance gate where open slots are and the shuttle is waiting for me before I can get the car unloaded.
Pick up when returning is right outside luggage pickup and wait time is only a few minutes.
Prices are great.

Report a concern   June 5, 2026 — Rated 10 out of 10 by C.K. Denver - The Parking Spot South
What do you like about our services?

Prompt pick up at my car when arriving and quick service of shuttles upon return at the airport. It was not so great earlier in the Spring, but seems better now. Appreciate having more shuttles running the route consistently.

Report a concern   June 5, 2026 — Rated 10 out of 10 by K.D. Chicago MDW - The Parking Spot
What do you like about our services?

The price was reasonable. It was very convenient for me.

Report a concern   June 5, 2026 — Rated 10 out of 10 by Cyrus Afzali Nashville - The Parking Spot
What do you like about our services?

It's very easy to get in and out and everyone there is always very courteous. The loyalty program is nice too!

Report a concern   June 5, 2026 — Rated 10 out of 10 by leonard morris St. Louis - The Parking Spot East
What do you like about our services?

I had issues with the app. That was my mistake. The lady was very helpful.

Report a concern   June 5, 2026 — Rated 10 out of 10 by B.A. Philadelphia - The Parking Spot North
What do you like about our services?

Everything!
-easy to use website
-attendants are beyond helpful and friendly
-I feel safe in the covered parking.

Report a concern   June 5, 2026 — Rated 10 out of 10 by Jim Rea Philadelphia - The Parking Spot North
What do you like about our services?

Easy, Friendly, helpful, service. Always a spot, quick pick up

Report a concern   June 5, 2026 — Rated 10 out of 10 by D.P. Dallas DFW - The Parking Spot South
What do you like about our services?

Drivers deliver you from location to location.

Report a concern   June 5, 2026 — Rated 10 out of 10 by S.C. Phoenix - The Parking Spot South
What do you like about our services?

Prompt efficient service. Highly recommend!! Great location for airport access.

Report a concern   June 4, 2026 — Rated 10 out of 10 by L.H.R. St. Louis - The Parking Spot East
What do you like about our services?

Convenient and great staff.

Report a concern   June 4, 2026 — Rated 10 out of 10 by N.L. Pittsburgh - The Parking Spot
What do you like about our services?

Simple process with covered parking, great service, and affordable!

Report a concern   June 4, 2026 — Rated 10 out of 10 by K.A. Los Angeles - The Parking Spot Century
What do you like about our services?

Great place to park!

Report a concern   June 4, 2026 — Rated 10 out of 10 by R.W.J. Atlanta - The Parking Spot 2
What do you like about our services?

Great Customer Service
The Driver was Excellent in Customer Care

Report a concern   June 4, 2026 — Rated 10 out of 10 by L.B. Dallas Love Field - The Parking Spot
What do you like about our services?

Speed of shuttle buses
Easy entrance and exit

Report a concern   June 4, 2026 — Rated 10 out of 10 by kevin amann Los Angeles - The Parking Spot Century
What do you like about our services?

Great service.

Report a concern   June 4, 2026 — Rated 10 out of 10 by Leslie Holman Baltimore - The Parking Spot North
What do you like about our services?

Reliable with very short wait times.

Report a concern   June 4, 2026 — Rated 10 out of 10 by A.M. Los Angeles - The Parking Spot Century
What do you like about our services?

Did not have to wait for shuttle. Shuttle was there to take you to airport. Coming back just called shuttle and it came within few minutes. Getting car from valet was a breeze. It was waiting for us when we got there. Staff is extreamley helpful and pleasent .

Report a concern   June 4, 2026 — Rated 10 out of 10 by SpotHero Guest Dallas Love Field - The Parking Spot
What do you like about our services?

Great customer service and security for your car.

Report a concern   June 4, 2026 — Rated 10 out of 10 by D.M. Houston Hobby - The Parking Spot 2
What do you like about our services?

The price I get for Triple A membership
The parking availability
How fast the bus come to pick you up and get you to the airport
Customer service by the drivers

Report a concern   June 4, 2026 — Rated 10 out of 10 by S.M. Atlanta - The Parking Spot 2
What do you like about our services?

Fast pick up at the parking spot and the airport. I do park in Platinum.

Report a concern   June 4, 2026 — Rated 10 out of 10 by Gail Ullrich Atlanta - The Parking Spot 2
What do you like about our services?

It was so easy to book the spot online and pay for it online with a discount. I like just showing the QR code and as I arrived and when I left only thing I would suggest is maybe give out the actual parking spot number


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