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Guest Testimonials
Very easy to park and quick to the airport
The Spot associates went out of their way to help us on Dec. 8, 2025. Our return flight from Atlanta to Cleveland was canceled and so we rented a car to drive home.
We planned to drop off my wife so she could retrieve our parked car and then meet me at the rental car return facility. The woman in the front booth at The Parking Spot called for a shuttle bus so my wife could ride over to the car. The shuttle driver was very courteous and would not accept a tip.
Easy to park. We can quickly load on your bus and don’t have to make a lot of stops and wait for lots of people to load the bus like at the airport parking. You take us right to the door of the airport and pick us up and help with our luggage. You are great and I will always use you from now on. I love the spotted vans as well.
We like the proximity to the airport. The shuttles are always timely and clean. The drivers are very friendly and professional.
Convenient, simple, clean
Price, app
Very efficient and customer oriented.
Online access is very easy and staff are courteous.
It went great!
Pick up times always good.
Covered parking. Sometimes a wash is available. Drivers courteous and helpful. Sometimes able to take the specials offered.
Easy to book! Dropping off and picking up always timely and drivers are always friendly!!!!
Always use the Parking Spot when traveling
Convenience, location and price. Your team members are also great!
Quick, no or little wait to be picked up at my vehicle. Shuttles are always clean and warm (or cool when needed).
GREAT PLACE
No hassle, easy check in & out & very courteous drivers
Valet helped me with loading luggage in my car without having to ask.
Shuttles come quickly. Everyone is very friendly and helpful.
That it’s easy to book and drivers are friendly.
Ease of in and out
Friendly employees, and prompt service
Friendly staff. Tanya, one of your Cleveland drivers always treats us like family. Shuttles are generally quick to pick us up at the lot and are waiting when we exit the airport.
Convenient location, frequent shuttle service, reasonable rates, a car wash option.
Super easy!!
It was easy to make a reservation. The location is convenient. We fortunately didn’t have to wait long for the shuttle. It was very easy to scan to enter and exit the facility.
Very easy to deal with! Love the covered parking and getting the bus is easy, both at the parking and at the airport.
Service was outstanding. Friendly staff. Will be back
Reliable, easy
I appreciate the service, but I’d recommend reviewing the bus suspension. The ride can feel rough, and a smoother bus experience would make the service even better.
Prompt service for pick up at the parking space to go to the airport and upon arrival, it's usually less than a 10 minute wait for shuttle pick up at the airport. I think the pricing is reasonable for the service that is given. My only wish is that this lot had indoor parking.
Easy to use and pickup was quick