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Guest Testimonials
Shuttles are frequent, clean and driven by friendly service oriented drivers. Booking through the app is easy and convenient!!!
Efficient
Easy parking
Convenient and affordable. Most the time it is pretty fast. Although they took over 30 minutes to pick us up last time.
Location
Ease of making reservations. Shuttle bus. Helpful attendants. Prices.
Super secure and convenient location with door to door service! We arrived super late and with a short phone call the shuttle arrived to pick us up and get us back to the car. They proactively asked for our ticket number and the car was waiting for us so we were headed home in no time!
Convenient. Close to the airport. Not as big as the other spots. A hidden secret!!
It is quick and reliable to get from the parking lot to airport and back.
I have been a frequent customer this year and have had consistently outstanding experiences when parking to travel internationally. My most recent experience was exceptionally outstanding. I was traveling alone with a TON of luggage AND a CAT. When I got on the shuttle I explained that I might need an extra few minutes because of the cat handling - plus I would need to get off the shuttle and grab a cart before I could load everything to get into the airport. The driver was beyond exceptional, and I wish I could remember his name. He let me go into the airport and grab a cart, while patiently waiting for me and supervising my luggage AND the cat. When I came back with the cart, the driver took all of my luggage off the shuttle and put it on the cart for me - all i had to do was handle the cat carrier. Outstanding....I hope I tipped the driver sufficiently - it was all of the cash I had on hand. I hope everyone can appreciate your exceptional service as much as I do. Your drivers are hard working, professional and caring. Thank you!
Shuttle
Drivers are great
Everything went smoothly! Drivers were very helpful picking us up and getting us to our cars! Thank you
Easy access
Friendly service
My AAA travel agent said she uses your services when she flies out of Pittsburgh.
Love that the driver picks you up at your car and drop you off at your car on your return. We always use The Parking Spot when we fly out of BWI.
Easy parking and airport transfers.
Simple with no waiting.
Employee attitude. It was the best.
When I step outside of the airport to get on the shuttle, there were a lot of people waiting for the Spot shuttle! I could not get on the first two shuttle buses because of how quickly they filled up. But to my surprise, the third shuttle came along within 10 mins or less! Get service and the drivers are always friendly.
You are my one and only choice when I fly out of Bradley.
Thank you
Less expensive and always reliable.
The customer service and water bottles at the end
Shuttle pick ips
The whole process was quick and easy
Talisha is an outstanding team member... she is friendly, very helpful, professional, and provides exceptional customer service. I had made a mistake with booking multiple reservations, and she went above and beyond to figure things out for me. She made what could have been a negative experience into a great experience!! Thank you, Talisha. And the manager, Kevin, was terrific too! They both made me feel like a valued customer, not a nuisance! Thank you!
The ease of parking and where your car is secured.
No fuss to and from airport.
Valet service was excellent. Shuttle service was quick and driver was helpful. Complementary water.
The convenience of The Parking Spot is awesome. The app is easy to use and scheduling a spot is a breeze.
Convenient and timely