Guest Testimonials

We like that there is always parking available and we never have to wait more than 5 minutes to get picked up.

Super convenient, great prices, very dependable. Thank You!!

I appreciate your friendly drivers and how quickly someone comes to pick me up.

Convenient location and frequent bus service to LAX

Easy transfers
Prompt pick up

All staff were helpful and pleasant. Shuttles were frequent and reliable

I choose to fly from DAL because it's closer to where I live and it typically has less endless traffic loops to navigate. I use the Parking Spot Lot #1 Service primarily because I've found the shuttle to be effective and minimizes my wait to be picked up at my car and to be at the boarding stops at the terminal.

I do have one thing I do not like, though. The driver's typically have a QR code for leaving tips, in lieu of cash. I appreciate this convenience and as an option. What I do not like is that I have to try to enter my credit card number and personal information while jostling along on the bus enroute to/from the terminal.

It seems to me that the Parking Spot would do a service if it linked its reservation app to the QR code for the driver, and allowed a more convenient method of connecting and giving the tip without requiring re-entering my personal information (which the Parking Spot app already has on file.)

Easy and efficient! I know my vehicle is safe while I am away. Courteous staff!

Ease of everything!

Quick pickup and drop off

The best way to get away from the hassle of Airport parking. What better service than to be dropped off at your car.

Great location. Frequent buses at pickup.

Staff is always friendly and flexible with changes in arrival times

Quick fast service - did not like last trip tried to say we were in a different section we drove thru some area???? So rude!!!! Stop that crsp we pay in advance parked for the week correctly stop with all this tiro parking??? Do ridiculous- we have been customers for 6 years fire that guy!!!!!

Easy in and out. Timely pickup at the terminal

Convenient, pretty reliable. Usually a small wait at the pickup but not long. I really like the car being ready when we arrive. No complaints

Mostly very friendly drivers- in the 3 years using you, I have had only 2 unpleasant drivers and I have only experienced them each once.

I appreciate the drivers being quick and courteous. The female drivers do not help with the luggage but the male drivers do.

I did recommend you and they used you.

The parking is covered and the drivers helpful and friendly.

Very easy to use from making an online reservation to getting thru the gate. Awesome shuttle drivers too.

Great location close to BWI, with friendly, reliable service.

Shuttle came quickly to pick me up from the airport. My car was waiting for me.

I couldn’t be happier with the service I receive! I will use again in a month!

I like the ease of using the Parking Spot. Drivers are always attentive and help. I don't feel like I have to wait too long plus I love that you offer cold water as we leave. After flying most of the day, that is a wonderful treat!

Quick turn around. Friendly drivers

Very convenient

Timely, courteous and helpful.

I liked the prompt pick up service at my car as well as the direct return to my car when my trip was over. It was the middle of the night but the service was still excellent

Easy access, support at entry and exit if needed and the pricing is better than any other place I have used. Thank you!