The Parking Spot
200 West Monroe Street
Chicago
IL 60606
United States

Guest Testimonials

Report a concern   February 27, 2026 — Rated 10 out of 10 by C.L. Cleveland - The Parking Spot
What do you like about our services?

Kind drivers. Informative desk service workers. Clean and efficient van shuttle service. Safe parking lot. Clearly marked parking spots.

Report a concern   February 27, 2026 — Rated 10 out of 10 by K.H. Columbus - The Parking Spot
What do you like about our services?

Easy to use and very friendly service

Report a concern   February 27, 2026 — Rated 10 out of 10 by J.M. Kansas City - The Parking Spot
What do you like about our services?

Great. The entrance and exit road is a problem. Hopefully they get that fixed for you soon.

Report a concern   February 27, 2026 — Rated 10 out of 10 by D.A. Atlanta - The Parking Spot 2
What do you like about our services?

quick and easy. Friendly staff

Report a concern   February 27, 2026 — Rated 10 out of 10 by James Hennessy St. Louis - The Parking Spot 3
What do you like about our services?

Hassle free and the same every time. Easy, convenient and a fair price for the service.

Report a concern   February 27, 2026 — Rated 10 out of 10 by Charles Medlin Dallas Love Field - The Parking Spot
What do you like about our services?

The ease of pick up and drop off and covered parking. I fly a lot. I wish y'all had a flat monthly rate

Report a concern   February 27, 2026 — Rated 10 out of 10 by J.R. Buffalo - The Parking Spot
What do you like about our services?

Prompt pick up/drop off at vehicle. Safe friendly drivers.
Preregistration that assured a parking spot.

Report a concern   February 27, 2026 — Rated 10 out of 10 by Johnny Carrillo Dallas Love Field - The Parking Spot 2
What do you like about our services?

Great service!! Your employees are so friendly and very willing to help passengers with their luggage. I will continue to use your company.

Report a concern   February 27, 2026 — Rated 10 out of 10 by Richard Starr Phoenix - The Parking Spot 2
What do you like about our services?

I have used Parking Spot 2 for some time. The staff is friendly and helpful. I never have to wait too long for the shuttle at the airport. The drivers always assist with our bags.

However, this last trip, I used the QR code to tip our driver, as I have in the past. I mentioned that to the driver when we arrived at the airport. He said, "The company thanks you." I asked what he meant by that and he replied that the company only gets about 50% of the tips to the drivers and keeps the rest. He acted like that should prompt me to give him cash right there. Since I had already given a tip, I did not. I don't know if there is validity to what he told me or if that were a ploy to get more of a tip from me. Either way, I did not appreciate it. When I returned to pick up my car, I gave a different driver a cash tip, even though he had a QR code posted.

Report a concern   February 27, 2026 — Rated 10 out of 10 by S.H. Charlotte - The Parking Spot
What do you like about our services?

Convenience, cost

Report a concern   February 27, 2026 — Rated 10 out of 10 by M.W. Austin - The Parking Spot East
What do you like about our services?

Quick and easy to use

Report a concern   February 27, 2026 — Rated 10 out of 10 by H.B. Philadelphia - The Parking Spot North
What do you like about our services?

There was a van waiting for us when we walked out with our luggage. It had snowed and the driver brushed off our car for us. Best service ever!

Report a concern   February 27, 2026 — Rated 10 out of 10 by Jackie Hines St. Louis - The Parking Spot East
What do you like about our services?

Quick and timely shuttles, friendly, drivers, clean parking area, not having to drive to the airport.

Report a concern   February 27, 2026 — Rated 10 out of 10 by M.L. Denver - The Parking Spot South
What do you like about our services?

Quick pick up and nice drivers.

Report a concern   February 27, 2026 — Rated 10 out of 10 by M.C. Nashville - The Parking Spot
What do you like about our services?

FAST, FRIENDLY, VERY EASY

Report a concern   February 27, 2026 — Rated 10 out of 10 by Ronald Bortmas Phoenix - The Parking Spot 2
What do you like about our services?

Your driver loaded and unloaded my luggage. I walk with a cane. Your shuttle bus was clean. A pleasant experience all around. A reasonable affordable price!

Report a concern   February 27, 2026 — Rated 9 out of 10 by S.L. Houston IAH - The Parking Spot JFK
What do you like about our services?

Good location and frequency of vans.

Report a concern   February 27, 2026 — Rated 10 out of 10 by J.D. Hartford - The Parking Spot
What do you like about our services?

TPS is well organized and efficient. We hit a major snow storm and they flexed with our return schedule, had the card cleaned off and ready to go. Would highly recommend and wouldn't consider using another service. TPS 5 Stars!

Report a concern   February 27, 2026 — Rated 9 out of 10 by R.C. Phoenix - The Parking Spot
What do you like about our services?

Works every time. Simple, reasonably priced, and not a long wait to be picked up when we arrive home. And the drivers are extremely accommodating.

Report a concern   February 27, 2026 — Rated 9 out of 10 by A.H. Denver - The Parking Spot South
What do you like about our services?

Service was great as usual.

Report a concern   February 27, 2026 — Rated 10 out of 10 by M.H. Hartford - The Parking Spot
What do you like about our services?

Convenient location, no-wait pickup

Report a concern   February 27, 2026 — Rated 10 out of 10 by Sherri Gzemski Philadelphia - The Parking Spot North
What do you like about our services?

Never wait long for shuttle. Driver offered to help us remove snow if we needed it. No complaints.

Report a concern   February 27, 2026 — Rated 10 out of 10 by Terri Brown Dallas Love Field - The Parking Spot 2
What do you like about our services?

The ease of checking in and out.

Report a concern   February 27, 2026 — Rated 10 out of 10 by L.J. Baltimore - The Parking Spot West
What do you like about our services?

The drivers are really nice and ease of usage.

Report a concern   February 27, 2026 — Rated 10 out of 10 by J.J. St. Louis - The Parking Spot 3
What do you like about our services?

Prompt and location by airport

Report a concern   February 27, 2026 — Rated 10 out of 10 by L.L. Atlanta - The Parking Spot
What do you like about our services?

Ease of access and the staff are always very helpful. App is easy to navigate.

Report a concern   February 27, 2026 — Rated 10 out of 10 by F.D. Philadelphia - The Parking Spot North
What do you like about our services?

Fast and friendly

Report a concern   February 27, 2026 — Rated 9 out of 10 by C.S. Kansas City - The Parking Spot
What do you like about our services?

Your services were great, as always! However, getting into your parking lot is next to impossible. The construction has made finding the small entry to your parking lot very difficult. There are no signs pointing to The Parking Spot or how to get there. I took two passes at try to get there before I finally decided to take a chance and make a left turn at at "no left turn" sign hoping it would lead me to you (it looked like a dead end). And it did! Twenty minutes later than I was supposed to be there. We still made our flight on time, but it was very stressful especially at 4:30 in the morning.

Report a concern   February 27, 2026 — Rated 10 out of 10 by N.D. Hartford - The Parking Spot
What do you like about our services?

Excellent service. Valet + Covered is genius. Thanks for a good trip.

Report a concern   February 27, 2026 — Rated 10 out of 10 by A.B. Houston IAH - The Parking Spot JFK
What do you like about our services?

I have always been skeptical about off-site airport carpark but the experience with TheParkingSpot completely changed my opinion; the facility is excellent, the shuttle service very convenient (I was not expecting pick up and drop off at the car) and the staff is very courteous.


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