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Guest Testimonials
Close to the airport, never have to wait for the shuttles. Employees are helpful and very nice. Parking lot is really clean and secure. Been using this lot for years and wouldn't go anywhere else.
Fast and efficient
Everyone is very friendly and helpful.
The experience is always smooth and easy. All of your staff are extremely friendly.
The convenience
Very efficient website, check in/check out. Staff is always friendly.
Safe locations.
The convenience of the facilities, and the 24 hour access.
The great service provided going and returning to the airport
It was great. Everything went smooth. Thank you for being great! The employees are happy and enjoy their job. The place is nice, secure and clean.
Easy to book, Ontime services, affordable
Easy
Close to airport and shuttle is readily available to the airport and back-- Rarely have to wait for the shuttle more than a minute.
Timely pickup both departing and arriving as well as assistance when having issues checking out!
The efficiency and convenience. Have never had a bad driver. Big shout out to Yair Rodriguez…he was so helpful and went above and beyond helping with our bags. My husband had spine surgery and can’t lift. Yair not only handled our bags but he bit them in the trunk of our car as well. Super friendly, kind and didn’t speed at all. We will always use The Parking Spot and hopefully the next time, Yair will be our driver. Great work!….. Lynn and John Lopez☺️
Easy to find and drop off and pick up at the airpot Also discount with AAA.
Entering the gate is easy and fast. Bus availability is good. Plenty of buses picking us up a terminal C, D And E. Drivers are interacting and speak English.
The Parking Spit East is always so convenient for my early flights. The shuttles are prompt with friendly drivers. The app makes it easy to scan the code and park.
the staff, their enthusiasm, courtesy and promptness. I've been a member for approximately 20 years
I love how helpful your employees are in taking care of my luggage from the beginning to the end of the trip. And, that I never have to wait very long to be picked up at the airport.
easy
Convenient
quick, good rates, friendly drivers, clean, safe, and reliable
convenient shuttle service.
I love that the pickup is fast. The service is friendly and my car is in a safe secure lot.
Convenience. The staff is nice. They are on a proper rotation so you're never waiting too long. There are discounts available.
Easy, convenient, nice people
Everything!! Covered parking, frequent shuttles to and from the airport, drivers who help load and unload baggage and drive right to where your car is parked, all at a reasonable price.
Great service . Very simple
It was a bit bumpy on the initial drop-off because the lady in the booth didn't tell me how it worked. After I chased down the shuttle driver, he then laid it out for me. Both him and the driver on the way back were really fantastic. They both made you feel like a VIP! I've never used this service at my home airport, but my experience in Columbus will make me give it a try in Pittsburgh.
Everyone lve talked with there have been very helpful