Guest Testimonials

Pick up from the airport back to my vehicle is timely.

I like the reservation process through the app. I like the timely pickup and drop offs.

Great Customer Service

Usually minimal wait to get picked up at spot. Most of the Drivers are friendly and helpful

You were very conveniently located. It was easy to use the app. covered parking was great and transportation to and from airport was easy to use and the drivers were fantastic, helping with luggage, friendly as well as professional. We will be using your services again.

Conveinant and friednldy drivers.

Though prices can be a little steep sometimes, the Parking Spot has been my go to for years now. I am always assured that my car is on safe ground. The staff, both at the gate and the shuttle operators are always polite and helpful. And a free bottle of water is always a welcome touch.
Would like to see an incentive program for seniors if possible.
I appreciate and thank you for your continuous great service.

I did not have to wait more than 5 minutes to get picked up from the airport. Driver was courteous and helpful!

Great service, timely pickup

Convenient and the shuttles to the airport

Good price
Frequent shuttles
Helpful shuttle drivers

Friendly drivers, easy access, don’t have to wait long for a bus to pick you up when arriving back.

convenient and upfront pricing

Great service. Buses get to you fast

Very promb and always courteous

Easy in and out.

The customer service, very friendly and helpful.

Convenient and cost- effective. Transit bus picked us up almost immediately after we parked in the lot. Upon return, had to wait a little while for bus to take us back to the lot (5 minutes). Bus dropped us right at our vehicle and waited until we were in. Always use the Parking Spot when we fly out of BWI.

Great as alaways!

About as easy as you can get and so close to the airport. They say the shuttles run nor more than 15 minutes apart, but my average time to wait is 0-5 minutes. Most of the time I pull up, they grab my bag and wait for me to check in. Yes, you can find cheaper places, but they are further away and the shuttles take longer.

Very convenient and amazing customer service

The shuttle was there about 10mins after I arrived. It was cool on bus, the driver was very helpful and helped me put bags in my car. Very good.

Easy pickup and drop off

I have used this service on several occasions and have found it to be the most convenient way to get to the airport. Parking is easy to access and it's easy to get to the parking space. The shuttle service is always timely and no stress getting to the airport entrance, regardless of terminal. Highly recommend Parking Spot. Definitely keeping their app.

Another great experience using The Parking Spot! I can’t tell you how much peace of mind this service brings me when I go on a trip. I don’t have to burden loved ones taking me to the airport and back, my car is safe behind secure gates, and the driver’s are always polite with a warm welcome and goodbye. Can’t recommend this enough!

The convenience of being shuttled from my truck to my gate and the security of having my truck inside a fenced facility while I am gone.

Car wash

Easy booking, check-in, and check out.

Quick pick up when we arrived and left DOA. Ability to pay ahead of time so we could get home quickly after two weeks. Had a friend with accessibility issues and the drivers were kind to hi

Have used the Parking Spot several times, the staff is friendly, helpful and always go above and beyond in all that they do. I have recommended The Parking Spot to friends and family,