The Parking Spot
200 West Monroe Street
Chicago
IL 60606
United States

Guest Testimonials

Report a concern   August 23, 2026 — Rated 9 out of 10 by Michael Williams St. Louis - The Parking Spot 3
What do you like about our services?

I was a little disappointed this time around as I showed up at the parking spot mid day, parked my car and there were no trucks in sight. During my 30+ minute wait, there were two trucks, both of which went down an aisle before mine and then turned to go back out. Finally, I called the dispatch and they sent a truck to my spot. Normally, the spot 3 is really good about everything.

Report a concern   August 23, 2026 — Rated 9 out of 10 by L.L. Los Angeles - The Parking Spot Sepulveda
What do you like about our services?

I usually love the service I recieve. However the driver aai had on Saturday mornign 8/15, totally skipped my stop for
American airlines. he said " I thought you said " Alaska"
we had to walk back the other directions.
Its like: YOU HAVE ONE JOB!
Just thought you'd like to know

Report a concern   August 23, 2026 — Rated 10 out of 10 by J.V. Baltimore - The Parking Spot West
What do you like about our services?

Reasonable pricing and the drivers for the shuttle are very nice

Report a concern   August 23, 2026 — Rated 9 out of 10 by J.S. Philadelphia - The Parking Spot South
What do you like about our services?

Prompt service. Close to the airport. Fence enclosed parking.

Report a concern   August 23, 2026 — Rated 10 out of 10 by L.M. St. Louis - The Parking Spot
What do you like about our services?

Great location. Easy to use

Report a concern   August 23, 2026 — Rated 10 out of 10 by E.D. Oakland - Park N Fly by The Parking Spot
What do you like about our services?

Clean safe and easy parking

Report a concern   August 23, 2026 — Rated 10 out of 10 by E.W. Miami - Park N Fly by The Parking Spot
What do you like about our services?

This is what I did not like. It was a little confusing entering the facility
No one to greet you and explain where to go.

Report a concern   August 23, 2026 — Rated 10 out of 10 by Kristen Van Nostrand Austin - The Parking Spot West
What do you like about our services?

The whole process is easy and everyone is friendly. Reasonable rates

Report a concern   August 23, 2026 — Rated 10 out of 10 by C.B. Dallas Love Field - The Parking Spot
What do you like about our services?

It's very easy in and out; the shuttle to and from the airport provides excellent service

Report a concern   August 23, 2026 — Rated 10 out of 10 by T.C. Phoenix - The Parking Spot South
What do you like about our services?

The Parking Spot is so convenient and consistent in their service. I highly recommend the Parking Spot!

Report a concern   August 23, 2026 — Rated 10 out of 10 by P.S. Philadelphia - The Parking Spot North
What do you like about our services?

Easy to get to. Helpful staff even during early morning hours. Efficient shuttles.

Report a concern   August 23, 2026 — Rated 10 out of 10 by L.W. Austin - The Parking Spot East
What do you like about our services?

Easy to book

Report a concern   August 23, 2026 — Rated 10 out of 10 by G.M. Kansas City - The Parking Spot
What do you like about our services?

service always great

Report a concern   August 23, 2026 — Rated 10 out of 10 by G.L. Philadelphia - The Parking Spot South
What do you like about our services?

Convenient and secured parking close to the airport. Parking lot is well-lit and safe. Drivers are polite and helpful. The app is easy to use.

Report a concern   August 23, 2026 — Rated 10 out of 10 by S.W. Denver - The Parking Spot West
What do you like about our services?

drivers were very polite

Report a concern   August 23, 2026 — Rated 10 out of 10 by Annette Marotta Newark - The Parking Spot Haynes
What do you like about our services?

Flawless!

Report a concern   August 23, 2026 — Rated 9 out of 10 by L.C. Phoenix - The Parking Spot South
What do you like about our services?

I have to say I am very disappointed with my last experience at Parking Spot South.
I arrived slightly later than expected so was a little rushed.
My reservation was for uncovered parking and I told the attendant that clearly. He directed me to COVERED parking and the van was right on my tail so I parked at the first spot I saw.
Came home from my mother's funeral to find that I was charged an additional fee, $50+ I think, for parking in the wrong area.
Can't say it's not right, but it is hard to swallow!!

Report a concern   August 23, 2026 — Rated 9 out of 10 by Barbara Perry Phoenix - The Parking Spot
What do you like about our services?

Convenience. Value. Service.

Report a concern   August 23, 2026 — Rated 10 out of 10 by E.G. Newark - The Parking Spot Haynes
What do you like about our services?

easy to use

Report a concern   August 23, 2026 — Rated 10 out of 10 by J.L. Hartford - The Parking Spot
What do you like about our services?

Easy. Quick shuttle to and from airport

Report a concern   August 23, 2026 — Rated 10 out of 10 by B.A.J.R. Phoenix - The Parking Spot 2
What do you like about our services?

Easy

Report a concern   August 23, 2026 — Rated 10 out of 10 by R.H. Salt Lake City - The Parking Spot
What do you like about our services?

It is easy to use the app and very convenient for my use.

Report a concern   August 23, 2026 — Rated 10 out of 10 by A.G. Buffalo - The Parking Spot
What do you like about our services?

Very fast service, no,wait time at all
Super courteous drivers

Report a concern   August 23, 2026 — Rated 10 out of 10 by B.L. Denver - The Parking Spot South
What do you like about our services?

My husband and I have used TPS for 5+ years and enjoy how easy it is to book a reservation, the rewards points are great and typically the shuttle wait time isn't too lengthy. When small issues have come up and I have reached out to TPS team I receive a personalized email back. Their customer service can't be beat and is one of the reasons we will continue to come back.

Report a concern   August 23, 2026 — Rated 10 out of 10 by Judith Knapp Houston Hobby - The Parking Spot
What do you like about our services?

The Service is Superb and they pick you up at the Parking Spot quickly and return fom the airport timely! The Service people are extremely helpful!

Report a concern   August 23, 2026 — Rated 10 out of 10 by R.H. Nashville - The Parking Spot
What do you like about our services?

Efficient and reliable.

Report a concern   August 23, 2026 — Rated 10 out of 10 by S.S. Dallas DFW - The Parking Spot South
What do you like about our services?

Driver is helpful and kind

Report a concern   August 23, 2026 — Rated 10 out of 10 by Diana Reiss Newark - The Parking Spot Haynes
What do you like about our services?

Convenient and easy to use

Report a concern   August 23, 2026 — Rated 10 out of 10 by K.D. Hartford - The Parking Spot
What do you like about our services?

Don’t need to find my car…love the valet service. Car is always ready and waiting

Report a concern   August 23, 2026 — Rated 10 out of 10 by Clenta Walker Atlanta - The Parking Spot 2
What do you like about our services?

I been using spot 2 for the last 5 years and the service has been great!


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