- Phone: (312) 453-1700
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Guest Testimonials
Ease of finding a spot and quick shuttle service
All went smoothly when we arrived to begin our trip. The pick up upon our return was not as quick as we would have liked. Our arrival was at Terminal 6 and the vans are often quite full. We were a family of 12 and upon retrieving our luggage I called the Parking Spot and asked if an empty van could be sent to accommodate all of us. The employee said she would do that. We ended up taking two separate vans and waited about 20 to 30 minutes for the vans to get to Terminal 6.
Buses are always available and travel to and from the parking lot is quick!!
service is quick and efficient
The free water at departure is a small but amazing perk! I'd love to see you offer car detailing services.
Love the covered parking and how fast the shuttle picks you up. The whole process is easy with the app and takes some of the stress out of travel.
Easy and convenient location. Excellent shuttle service.
- Ease of App
- friendly, helpful on site staff
- great loyalty program
When arriving at the "Spot" I like being picked up right at my car. And when returning to the airport the team picks me up in about 5 minutes and then drops me off right at my car. the convenience is great.
Cost.
Ease of use
Point system. Tracking system..I disagree with me staying 20 days and picking up 2 hours late for a delayed flight and charged more money!!!!
It would be nice if the customer have the option to update the location, lot number in the application after parking
Always friendly staff
Always ready
Never have to wait long
I love the speed and efficiency. I never have to wait long for a bus to arrive. In addition, it is never overcrowded on the buses. Pich up and drop off right at my car which is very convenient.
Someone always greets us when we pull in and directs us where to park. (row) The bus is always there within minutes. Easy!
The reservation system
Good service
Easy, convenient and great service
I really like how easy it is to get in and out of the parking area.
Easy to use the app. Very attentive team, Water at the exit!!! Thanks!!
convient
Convenient location and friendly staff
Online app, courteous staff.
They take the luggage out of our car and put it in their truck, drive us to the airport and then remove the luggage and bring it to the gate, and pick us up at the airport after we return and drive us back to the parking spot to pick up our car after removing the luggage and putting it back in their truck
Price and convenience
Easy to get to. Great app. Competitive pricing. Reliable and fast drop off and pick up from the BWI. Staff is super friendly and helpful.
We travel from Lufkin, Texas to IAH several times a year to flights around the US and the world. We are only 2 hrs. away. The Spot 2 is very convenient. Parking there is our routine. The shuttles are a hassle free way to deal with the ongoing construction.
Easy-to-use
Your service is great. However, one very early morning upon trying to enter your lot, something was interrupting my service to pull up the code on my phone. The attendant could not offer an alternate solution to my gaining access. Fortunately, after holding up the line, I was able to access the code. What happens if i forget my phone ? There is no way to look up my reservation? The attendant was not aware of any!!

Courtesy drivers.