Guest Testimonials

The Parking Spot is very convenient, the parking structure is safe and it is very close to the airport. The staff is helpful and friendly!

No problems, great experience, have used spot many times. Very happy.

Best carwashes in town :)

Convenient to airport

convenience and reliability

Convenient and easy

It is easy, friendly, helpfull people to pick you up. The gate people are very helpful! What's not to like!

Easy self serve access, friendly drivers and short wait for a shuttle

The shuttle driver (both ways) was very helpful and efficient. Many thanks

Freindly drivers, seemed like there could have had more vans.

Convenient

Good options of covered and uncovered parking - efficient shuttle (most of the time).

Your pickup drivers are the best they are friendly, knowledgeable and helpful we are seniors and they are more than happy to help us with our luggage on and off the bus they do it with a smile now knowing if they are going to be tipped or not. I would definitely recommend the Spot at Haynes to anyone leaving from Newark Airport.

Very close to airport and very easy to park and I like covered parking. The shuttle pick up can be slow sometimes but other than that you all are great. Thanks

The parking spot is easy and convenient. Safe and secure!

Everything was great

Pick up and drop off

I appreciate the frequent shuttle vans. The fact that they pick you up and take you right to your car is nice. I also like the ability to earn free days.

Much quicker pick up from the lot to the airport than I’ve ever had which is great. A little longer wait on the return, but nothing unreasonable.

Great people. Everyone is so helpful. We used valet and the car was already there warming up when we arrived from the shuttle. My only complaint is leaving the facility. It seems to take a along time as everything is automated. I liked it better when a real person was at the exit to process the payment. More efficient.

Easy

It’s easy and quick. Even though the last driver was rude.

Quick and easy

Easy and fast!

With one exception, communication and instructions were clear prior to entry. QR code for entry worked. Ramp was filled but found an empty spot and bus stopped to pick us up. Staff were wonderful.
My ONE exception - I did not know I needed to call for a bus because my flight came in at midnight.
We receive a text the day before we enter the ramp with the QR code and instructions. Could another text be sent the day before we return to retrieve our car. AND could this text include at what time we need to CALL your office to request a bus to pick us up at the airport. Is it after 8 pm or after 10 pm.
If you cannot provide an automatic text the day before return, then enter the time frame for calling for a bus to the airport when we receive the instructions or when we make the reservation to use your facility.
With this one exception, I LOVE using Parking Spot and the ramp or lot at your facility.
And if I have missed this information, please let me know. Thank you.

The driver that picked me up from the airport on Sunday, March 22nd was extremely nice and personable with everyone. I believe his name was Cedric.

Easy to navigate; prompt, professional shuttle service. It was my first time and will definitely use again!!!

Its very convince for me.

Clean, easy, helpful people. Love the shuttle track.

Great service and easy to use. No wait to be picked up in the lot. Most of the time a bus is waiting for me before I get out of my vehicle! Same quick pick up when I return to the airport.