Guest Testimonials

Convenience and price

easy, friendly, convenient

Easy to use, friendly people

The staff is so efficient and kind. The cost is reasonable and I don't have to worry about finding parking and trudging through the lot to the airport. They deliver beyond what they promise and we don't park anywhere else.

Close to airport, reliable friendly service.

Cost, easy to get to and usually do not have to wait very long for shuttle - at the lot the shuttle is already in the designated area.

Pick up from the car was quick!

Fast, effective, easy, reliable

Great process. Friendly staff.

Would highly recommend.

My flight got cancelled and I was easily able to extend my reservation

Just about every thing. great customer service!
Unfortunately i was unable to tip my driver on the return trip (I had the same driver both times) In the past there has been a QR that had the drivers name and picture, then you could rate and tip.
There was not one up for him. He was a really nice driver and I would still be interested in leaving a tip for him.
Also, for some reason I had a hard time selecting my departure and return date when I booked. I actually had to call customer service. In the past that part was really easy. This time I had a bit of a struggle with it.

All around great service….i love the complimentary bottle water. It helps after a long flight home.

Front the drop off to the pick up of our car it all runs smoothly. Everyone from inside workers to drivers are very friendly.

The drivers are always very helpful putting our luggage into the van and careful taking them out. Oftentimes they will help us secure them at the airport. When we return and there has been snow, they clean off our car. We have always used the Parking Spot for flights from Midway. We especially appreciate the upgrades and clean-up since the recent purchase, especially the addition of Handicap parking.

I liked how easy it was to park and pay and reserve a spot. I liked how when I got there, there was a shuttle right away to pick me up, and how the attendants were at getting you back to your vehicle parking spot.

All Good Considering the current Airport Mess

Always a convenient and quick way to get to and from airport and feel my car is safe while I'm away!

Parking was easy. The shuttle was right there.
In return, the shuttle returned me to my car. Easy peasy. Both divers were very helpful with getting my bags on and off the shuttle.

Easy to get reservations and get in/out and to the airport. Prices are great!

Good service, courteous, shuttle drivers never had an issue picking a shuttle up or getting on one always tip the guy or girl for handling my bags

Convenient with helpful staff

you can reserve a spot weeks ahead of time. They get you to the airport quickly. Attendants are very nice and helpful.

frequent shuttles, car always ready on time. Easy in and out service.

Booking: Easy to do when you have the app.

At the parking spot: You have someone greet you as you drive in, and they tell you where to go. They let the van know where you will be, and it is there within seconds of parking. No walking with luggage. The driver lifts your luggage in, gives you a card that has your parking space listed on it. When you return, the driver takes your card, drops you off at your spot, takes luggage out and offers to actually place it in your vehicle. I have used your service at both San Francisco and Oakland — always great.

The only area for improvement was that the van took a little while to pick us up.

It is so close to the airport. Buses are prompt and the drivers are SO kind.

Quick , very nice employees !!!!

It’s convenient, I always feel safe and that my car is safe. I don’t worry at all once I’ve boarded the shuttle and don’t think about the car again until I get back.

Close to Airport, easy entry & exit, and covered parking.

service

Close, prompt , safe