Zerorez Boise
2807 South Cole Road
Boise
ID 83709
United States
  • Phone: 208-383-1000

Average rating: 9.3 out of 10 based on 11583 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 3, 2014 — Rated 10 out of 10 by H.M. Zerorez Boise
What do you like about our products and services?

Amy was really informative nice and not pushy

Report a concern   August 3, 2014 — Rated 10 out of 10 by Art Easley Zerorez Boise
What do you like about our products and services?

Amy and big nick were great

Report a concern   August 3, 2014 — Rated 0 out of 10 by C.F. Zerorez Boise
How did we disappoint you and what can we do to make things right?

Did not get stains out that other carpet cleaners did. Carpets took a LONG time to dry, even in this hot weather. Carpets felt stiff and hard after drying. You already came out a second time, and results were the same.

Report a concern   August 3, 2014 — Rated 10 out of 10 by Michele Stelluto Zerorez Boise
What do you like about our products and services?

I like that your service cleans my carpets using just water and high-powered suction. My carpet is cleaned thoroughly because of the water's ph and the suction takes out the dirt, grime, and other toxins from my home. I do not have to worry about my children or my dog becoming sick after Zerorez cleans my carpet because the products are safe for my home.

Report a concern   August 3, 2014 — Rated 10 out of 10 by R.S. Zerorez Boise
What do you like about our products and services?

Your techs were well trained and they made our carpets look like new. We also appreciated being told about the protecting process and had it done to all of the areas being cleaned. We plan to have them return this month to do three other rooms of our home.

Thanks for the great service!

First name removed & Anne Last name removed

Report a concern   August 3, 2014 — Rated 10 out of 10 by J.S. Zerorez Boise
What do you like about our products and services?

My carpet looks new again! I didn't think that was possible given the age and condition of it. I'm ecstatic!

Report a concern   August 3, 2014 — Rated 10 out of 10 by S.W. Zerorez Boise
What do you like about our products and services?

How clean the carpet looks!

Report a concern   August 1, 2014 — Rated 10 out of 10 by Amy Santistevan Zerorez Boise
What do you like about our products and services?

Smells good

Report a concern   August 1, 2014 — Rated 10 out of 10 by A.B. Zerorez Boise
What do you like about our products and services?

I like the stain removing qualities of the pre-spray. I also like how well the carpets looked and how there was no offensive odor that can accompany a steam cleaning of carpets.
The people that cleaned were very efficient in what they did.

Report a concern   August 1, 2014 — Rated 10 out of 10 by Judith Rutter Zerorez Boise
What do you like about our products and services?

The bathroom tile is fantastic. Other carpet areas are good. We appreciate having Zerorez come out. Josh was very helpful and answered all the questions we had.

Report a concern   July 31, 2014 — Rated 10 out of 10 by A.B. Zerorez Boise
What do you like about our products and services?

very thorough, polite, carpet was cleaner than it has ever been

Report a concern   July 30, 2014 — Rated 10 out of 10 by S.H. Zerorez Boise
What do you like about our products and services?

My carpets look like they did when I bought them

Report a concern   July 30, 2014 — Rated 10 out of 10 by N.S. Zerorez Boise
What do you like about our products and services?

The two young men who came to my house were very friendly and knowledgeable about the cleaning method. They did the job as expected and my carpet looks new. The carpet was mostly dry by evening. This was the best carpet cleaning I have had done. I will gladly recommend you.

Report a concern   July 30, 2014 — Rated 10 out of 10 by R.R. Zerorez Boise
What do you like about our products and services?

We are pleased with how clean our carpets are and also, we loved the two who served us...very professional!

Report a concern   July 30, 2014 — Rated 9 out of 10 by P.A. Zerorez Boise
What do you like about our products and services?

doesn't smell, dried quickly and the service people were great

Report a concern   July 29, 2014 — Rated 10 out of 10 by J.S. Zerorez Boise
What do you like about our products and services?

I like not using any soap. The carpet looks and feels great. Thank you for doing a great job!!

Report a concern   July 29, 2014 — Rated 8 out of 10 by T.M. Zerorez Boise
What could we do to improve?

clean all the carpets you were contracted to do.

Report a concern   July 29, 2014 — Rated 10 out of 10 by M.S. Zerorez Boise
What do you like about our products and services?

Very efficient
Great price

Report a concern   July 26, 2014 — Rated 9 out of 10 by M.N. Zerorez Boise
What do you like about our products and services?

The quality of the carpet cleaning, my carpets have not looked this nice in years. Stains, that I thought would never come out are gone.

Report a concern   July 26, 2014 — Rated 10 out of 10 by K.A. Zerorez Boise
What do you like about our products and services?

no chemicals, no returning of spots on the carpet

Report a concern   July 24, 2014 — Rated 10 out of 10 by R.L. Zerorez Boise
What do you like about our products and services?

Outstanding service AND performance1
Josh and Manny did a great job.
The house looks and smells better and I KNOW it's clean now!

Report a concern   July 24, 2014 — Rated 10 out of 10 by C.R. Zerorez Boise
What do you like about our products and services?

Easy to make an appointment,
Called a day ahead to confirm the time frame
Called again 30 minutes before arrival; arrived on time!
Professionals (Amy & Nick) were knowledgable about their product and demonstrated
Zerorez's excellent chemical-free cleaning of carpets!
They were courteous and friendly, and at all times, showed respect for our household
I will choose Zerorez for all future cleaning needs!

Report a concern   July 24, 2014 — Rated 10 out of 10 by Joyce Roundy Zerorez Boise
What do you like about our products and services?

I like the fact that you returned to my home to finish the job to my satisfaction---and did that with courtesy and a desire to please. My carpet looks much better now. Thanks so much.

Report a concern   July 23, 2014 — Rated 10 out of 10 by S.A. Zerorez Boise
What do you like about our products and services?

Your associates were very professional, friendly and did a very good job. I had a lot of traffic through my house last week and so far the carpets have held up.

Report a concern   July 21, 2014 — Rated 5 out of 10 by S.Y. Zerorez Boise
How did we disappoint you and what can we do to make things right?

There is an oder and the traffic areas are still dark.

Report a concern   July 21, 2014 — Rated 9 out of 10 by K.A. Zerorez Boise
What do you like about our products and services?

the lack of chemicals and no residue

Report a concern   July 21, 2014 — Rated 9 out of 10 by T.S. Zerorez Boise
What do you like about our products and services?

It feels very clean, but doesn't have any smells after.

Report a concern   July 21, 2014 — Rated 10 out of 10 by S.H. Zerorez Boise
What do you like about our products and services?

Our carpet looks great! Dried fast. Feels clean.

Report a concern   July 21, 2014 — Rated 10 out of 10 by R.A. Zerorez Boise
What do you like about our products and services?

worked well and very nice man who came to the house

Report a concern   July 20, 2014 — Rated 10 out of 10 by V.D. Zerorez Boise
What do you like about our products and services?

The service provided to us by Dave was extremely professional and also very fast. Our carpets look like new and they did an exceptional job on our persian rugs. The water technique they use instead of the chemical route was great. All in all this was a good experience and we will highly recommend it to our friends and family.

Thanks Dave


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