Zerorez Boise
2807 South Cole Road
Boise
ID 83709
United States
  • Phone: 208-383-1000

Average rating: 9.3 out of 10 based on 11583 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 28, 2014 — Rated 0 out of 10 by S.K. Zerorez Boise
How did we disappoint you and what can we do to make things right?

Very dissatisfied. Story of tech keep changing.

Report a concern   August 28, 2014 — Rated 10 out of 10 by Kay Coffman Zerorez Boise
What do you like about our products and services?

Good job of cleaning old stains and carpets were left almost dry at end of cleaning. Very pleased!

Report a concern   August 28, 2014 — Rated 10 out of 10 by T.S. Zerorez Boise
What do you like about our products and services?

I really liked the combo of the brush clean with the truck mount. Very impressed.

Report a concern   August 27, 2014 — Rated 10 out of 10 by Debbie DeGrange Zerorez Boise
What do you like about our products and services?

Got my very dirty/old carpets looking like new

Report a concern   August 27, 2014 — Rated 9 out of 10 by Gary Davis Zerorez Boise
What do you like about our products and services?

Very good system

Report a concern   August 26, 2014 — Rated 3 out of 10 by T.R.S. Zerorez Boise
How did we disappoint you and what can we do to make things right?

I had the rep do a pet stain removal in our hall, my carpet looks like it has been bleached. It is no longer the same color as the rest of the carpet. Thinking about calling and complaining.

Report a concern   August 26, 2014 — Rated 10 out of 10 by S.C. Zerorez Boise
What do you like about our products and services?

Our tech was very friendly and did an excellent job. Everything in the process was done as represented by your company. I'll most definitely use Zerorez again and would certainly recommend to my friends and relatives.

Report a concern   August 26, 2014 — Rated 7 out of 10 by L.R. Zerorez Boise
What could we do to improve?

Wish the carpet smelled fresher (like with a scent of some kind) but it looks nice.

Report a concern   August 26, 2014 — Rated 10 out of 10 by C.W. Zerorez Boise
What do you like about our products and services?

Friendly and not too pushy for extra stuff.

Report a concern   August 26, 2014 — Rated 10 out of 10 by M.M.G. Zerorez Boise
What do you like about our products and services?

Excellent customer service and "natural" product w/out the use of chemicals.

Report a concern   August 25, 2014 — Rated 8 out of 10 by L.V. Zerorez Boise
What could we do to improve?

Make sure your technians correctly use the equipment. Mine was too wet.

Report a concern   August 25, 2014 — Rated 9 out of 10 by K.A. Zerorez Boise
What do you like about our products and services?

Great friendly employees. Quick and a very clean carpet!

Report a concern   August 22, 2014 — Rated 10 out of 10 by B.S. Zerorez Boise
What do you like about our products and services?

No soap residue
My carpets are spotless

Report a concern   August 21, 2014 — Rated 10 out of 10 by Jack Bearden Zerorez Boise
What do you like about our products and services?

Best service ever .

Report a concern   August 21, 2014 — Rated 10 out of 10 by M.B.L. Zerorez Boise
What do you like about our products and services?

Saved our carpet. Amy, the tech was very knowledgeable, friendly, confident in their products. Besides the cat urine, she was able to remove heavy traffic markings as well. Another company had the carpet cleaned prior to our purchasing but the heavy traffic markings were still left behind. The whole carpet just looked brighter. Would highly recommend their services.

Report a concern   August 20, 2014 — Rated 10 out of 10 by J.C. Zerorez Boise
What do you like about our products and services?

stand behind their word of service.

Report a concern   August 20, 2014 — Rated 9 out of 10 by J.C.P. Zerorez Boise
What do you like about our products and services?

😊 Our carpets look clean ... Feels good walking in stocking feet. We will see how they look in a few months.

Report a concern   August 20, 2014 — Rated 10 out of 10 by Andrew Brakensiek Zerorez Boise
What do you like about our products and services?

no soap

Report a concern   August 20, 2014 — Rated 10 out of 10 by D.S. Zerorez Boise
What do you like about our products and services?

Good morning,

I have never done this before, but I was so impressed with this company and their work, I just had to share, just in case you need a really good carpet cleaning….

I actually sent this out to all of my co-workers and have already recommend Zerorez to my family....My carpets have never been this clean, seriously, they were so quick and professional and reasonably priced, I will never use anyone else….

Loved the experience….

Report a concern   August 19, 2014 — Rated 10 out of 10 by Kevin McIntosh Zerorez Boise
What do you like about our products and services?

The communication

Report a concern   August 19, 2014 — Rated 10 out of 10 by S.J. Zerorez Boise
What do you like about our products and services?

They really care about your carpet needs. Their service man is so nice and does an excellent job. I will have them back to do the rest of my carpets.

Report a concern   August 19, 2014 — Rated 10 out of 10 by Bill Russell Zerorez Boise
What do you like about our products and services?

YOUR PROMPTNESS IN SCHEDULING AND SHOWING UP ON TIME. THE CLEANLINESS OF YOUR WORK WHEN IT IS COMPLETED.

Report a concern   August 17, 2014 — Rated 10 out of 10 by J.R. Zerorez Boise
What do you like about our products and services?

The employees are very polite and do a great job.

Report a concern   August 17, 2014 — Rated 10 out of 10 by J.G. Zerorez Boise
What do you like about our products and services?

Technician was awesome, very helpful and did a really good job. The fan is great to help with drying time also.

Report a concern   August 17, 2014 — Rated 10 out of 10 by L.S. Zerorez Boise
What do you like about our products and services?

No crunchy carpet after drying. Our carpet looks like new.

Report a concern   August 17, 2014 — Rated 10 out of 10 by N.D. Zerorez Boise
What do you like about our products and services?

Our carpet is about 1 1/2 year old and we have dogs and cats(lots of shedding) carpets looked great, stains removed, got rid of the dog smell.

Report a concern   August 16, 2014 — Rated 9 out of 10 by S.M. Zerorez Boise
What do you like about our products and services?

No chemicals!

Report a concern   August 16, 2014 — Rated 10 out of 10 by R.A.H. Zerorez Boise
What do you like about our products and services?

On time service, grate job.

Report a concern   August 16, 2014 — Rated 9 out of 10 by G.G. Zerorez Boise
What do you like about our products and services?

Friendly service. So far, carpets look good. Time will tell.

Report a concern   August 14, 2014 — Rated 10 out of 10 by Beth Wilder Zerorez Boise
What do you like about our products and services?

This may be premature (carpets were cleaned yesterday)but so far no pet stains have re-surfaced. I do love how the carpets are very soft.


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