Zerorez Boise
2807 South Cole Road
Boise
ID 83709
United States
  • Phone: 208-383-1000

Average rating: 9.3 out of 10 based on 11483 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 24, 2015 — Rated 10 out of 10 by Julie Cole Zerorez Boise
What do you like about our products and services?

Affordable and professional

Report a concern   March 23, 2015 — Rated 9 out of 10 by Paul Foster Zerorez Boise
What do you like about our products and services?

Your product seems to leave carpets fresh and order free. The service technicians were very attentive to detail and checked to make sure that I was aware of the extent of their efforts and pleased with the results.

Report a concern   March 23, 2015 — Rated 3 out of 10 by T.C. Zerorez Boise
How did we disappoint you and what can we do to make things right?

I was using my regular carpet cleaner at home and getting up traffic stains. Your guys didn't get up the traffic stains; I was told that there would be an additional cost for that.

Report a concern   March 22, 2015 — Rated 0 out of 10 by M.P. Zerorez Boise
How did we disappoint you and what can we do to make things right?

This is the wrong Name removed, but I'll still take your free offer. Can you make it to Lopez Island, Washington, next week?

Report a concern   March 22, 2015 — Rated 10 out of 10 by D.B. Zerorez Boise
What do you like about our products and services?

Competent and professional

Report a concern   March 21, 2015 — Rated 7 out of 10 by L.J.B. Zerorez Boise
What could we do to improve?

Clean up dirty footprints from hardwood before you leave.

Report a concern   March 21, 2015 — Rated 10 out of 10 by Carri Cooper Zerorez Boise
What do you like about our products and services?

The lack of detergent or soap.

Report a concern   March 20, 2015 — Rated 10 out of 10 by C.H. Zerorez Boise
What do you like about our products and services?

love everything

Report a concern   March 19, 2015 — Rated 10 out of 10 by J.J. Zerorez Boise
What do you like about our products and services?

You do always do a great job. Your techs especially Dave are great . I really appreciate the efficiency and personal pride and helped us figure out how we could afford to have our huge building done . We use Zero Rez over and over again because I can rely on the same care every time!

Report a concern   March 19, 2015 — Rated 10 out of 10 by J.D. Zerorez Boise
What do you like about our products and services?

Carpets came out great. Was great to have the gentleman that gave us the estimate doing the work. Very pleased with everything.

Report a concern   March 19, 2015 — Rated 4 out of 10 by N.F. Zerorez Boise
How did we disappoint you and what can we do to make things right?

There are 3-4 spots that were treated for pet issues that did not come clean.

Report a concern   March 18, 2015 — Rated 7 out of 10 by M.M. Zerorez Boise
What could we do to improve?

I would rather not have the carpet cleaner try to upsell me on services while in my home.

Report a concern   March 17, 2015 — Rated 5 out of 10 by D.B. Zerorez Boise
How did we disappoint you and what can we do to make things right?

We were disappointed with the tile/grout cleaning. Carpets, however were satisfactory. Very pleased with dryness in the main area. But if this had been a smaller job, we realize that would not have been the same result.

Report a concern   March 17, 2015 — Rated 10 out of 10 by J.Z. Zerorez Boise
What do you like about our products and services?

Everything smells so nice and clean. No chemical smells. The only challenge I had was I had two throw rugs that needed to be cleaned and was charged $10.00 extra. The master bedroom had very little floor to be cleaned and it seemed like they would be considered as part of that.
Other than that the service was very good and the boys were very polite and careful with every thing. Thank you

Report a concern   March 17, 2015 — Rated 8 out of 10 by S.K.H. Zerorez Boise
What could we do to improve?

I called the morning of my cleaning to give them my cell phone to call me 20 mins in advanced and they called my husband at work and gave him 10 mins advanced notice. I was quoted a price on the phone and the worked wanted to charge me $50.00 more.

Report a concern   March 16, 2015 — Rated 9 out of 10 by A.S. Zerorez Boise
What do you like about our products and services?

Fast and friendly service. NO chemicals.

Report a concern   March 16, 2015 — Rated 10 out of 10 by S.C. Zerorez Boise
What do you like about our products and services?

The carpet and sofa seem to be very clean.

Report a concern   March 16, 2015 — Rated 9 out of 10 by K.A. Zerorez Boise
What do you like about our products and services?

The service was great and the staff friendly. Always a great experience

Report a concern   March 15, 2015 — Rated 10 out of 10 by N.M. Zerorez Boise
What do you like about our products and services?

they are clean and non-toxic to my elderly cats. the technician-Curt Jones was very nice and courteous.

Report a concern   March 15, 2015 — Rated 10 out of 10 by C.Z. Zerorez Boise
What do you like about our products and services?

Very nice clean informative friendly staff that took time to do the cleaning right

Report a concern   March 15, 2015 — Rated 10 out of 10 by L.J. Zerorez Boise
What do you like about our products and services?

Excellent customer service.

Report a concern   March 14, 2015 — Rated 10 out of 10 by Denise Leffler Zerorez Boise
What do you like about our products and services?

Everything was clean and smelt great!
Service was friendly from phone call to visit

Report a concern   March 14, 2015 — Rated 10 out of 10 by D.T. Zerorez Boise
What do you like about our products and services?

the workers R friendly but dont waste time

Report a concern   March 13, 2015 — Rated 9 out of 10 by A.F. Zerorez Boise
What do you like about our products and services?

Fast, friendly, reasonably priced

Report a concern   March 13, 2015 — Rated 10 out of 10 by J.S. Zerorez Boise
What do you like about our products and services?

The service is great . No chemical Oder. The price is right.

Report a concern   March 12, 2015 — Rated 10 out of 10 by D.K. Zerorez Boise
What do you like about our products and services?

your service was great! thank you

Report a concern   March 12, 2015 — Rated 10 out of 10 by J.M. Zerorez Boise
What do you like about our products and services?

no residue, your cleaning picked up soap residue from chem dry cleaning. yay.

Report a concern   March 11, 2015 — Rated 10 out of 10 by L.S. Zerorez Boise
What do you like about our products and services?

Prompt, friendly and good results.

Report a concern   March 11, 2015 — Rated 10 out of 10 by Sonia Durham Zerorez Boise
What do you like about our products and services?

The gentleman that cleaned our carpet was very knowledgeable and answered all the questions I had. He also asked me if I wanted certain services before he actually did them. My carpets had not been professionally cleaned in 3 years. They look wonderful with no noxious smells. Dried overnight. Very happy with outcome!

Report a concern   March 11, 2015 — Rated 10 out of 10 by M.H. Zerorez Boise
What do you like about our products and services?

My tile & carpet look great. Good customer service.


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