based on 1975 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My barber paid quite attention to detail and provided extra aftercare after the cut was done.
Good service.
Your employee shaved my head without my permission. Worst hair cut of my life. She asked me what I wanted and just shaved my head bc I had a coupon.
My son absolutely loves these women who take the time to make him feel loved and cared for and refuses to let anyone else cut his hair 🥰
I am writing to formally express my disappointment regarding my recent visit to your salon on February 14. Several issues occurred during my appointment that left me dissatisfied and require resolution.
Coupon Rejection: I presented haircut coupons at the time of payment, which were rejected due to ineligible fine print. I had carefully reviewed the terms, and I believe these coupons should have been honored.
Manager Response: When I requested to discuss the coupon issue with a manager, their reaction appeared confused and unprepared to address the concern, and no effort was made to resolve the situation. This lack of assistance and professionalism was disappointing.
Unsatisfactory Haircut: I clearly discussed the haircut I wanted prior to the appointment, yet the final result was noticeably shorter than agreed upon. This was not the style I requested and does not reflect the professional service I expected from your salon.
Due to the combination of these issues, I am requesting a full refund for my visit. I believe this is a fair resolution given the mishandling of the coupons and the unsatisfactory haircut.
Please respond to confirm the refund and any next steps. I hope we can resolve this promptly and professionally.
Excellent service!!
Tatanisha has always been great
My stylist is amazing
I like the app which provides the ability to check wait times, select stylist and get in line remotely. I've been a satisfied, repeat customer for several years using the same stylist ("Eva"). Eva has provided the best cut & style I've ever had for years.
I was automatically greeted and encouraged to sign in. My wait was approximately 10 minutes which was pretty good. My hair stylist, Alyssa ensured she knew the cut I desired by asking me questions regarding the style, how much I wanted cut, & how I typically style my hair. She was very professional & courteous. She suggested hair products & my check out was a smooth process. I have found my new stylist!!
Stylist was not very friendly. I pointed out excess hair behind my ears and she said with a #7 trim on the sides there willl be excess hair. This is the first time any stylist has ever said this. Other stylists scissor cut or razor that hair by simply folding down my ears.
Awesome job by Tasha (store 43-216) - enjoyed working with her again! High level of service and professionalism! As mentioned many times before, all the stylists at this location (Tasha, Marleny, Felicia, Ramona, Melissa, Maria, and the rest), led by Giselle, are highly professional and great to work with!
Great haircut
Great cut
I was very pleased with the quality of haircut that Grace gave me. She does a thorough job and is pleasant to visit with. The face wrap with the warm towel really topped off the experience. I will be back!
Elsa is top notch
Amy has been cutting my hate for five years. We always have fun conversations and I get a great haircut.
The Service is always great enjoy myself everytme
Great cuts, friendly people, very clean environment. I’ve been going there for a few years now, it’s a great spot for a quick cut.
Maria, is always the best. Gets me in and out and I am always happy with my haircut. Never lets me leave until I am totally happy. My favorite part of the whole process is the MVP Hot Towel Experience...Maria is always on her game. I never leave there until she is happy with her work. My pleasure to have her style my hair...
EVERYTHING was Top Notch as Usual.
Maria Garcia is a Consummate Professional.
Fast, courteous, service.
Great professional staff and very effective and efficient
Pyong is the best
Great customer aervice
Attention to detail and service. Maria always does her work perfectly!
Nichole is hottt!
friendly & quick.
May is the best stylist, I’ll only see her!!
Great cut great service