based on 3642 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great experience. Product is a little pricey.
Makayla (probably butchered the spelling) in the Port Arthur location is perfect. It might be because I'm 50 and have the memory of a dead rock, but I'm so impressed how she remembers me and what I want. She doesn't need the notes any more.
Usually I get annoyed with the ones that ask you a lot of questions. But not with her. She knows how to carry on good conversation.
Eva does a great job! it's hard to find a great hairstylist
Always an excellent haircut and the mvp treatment is wonderful.
I enjoy the vibe, the lady who attended me was very kind and easy to talk to. She gave me a nice cut as well as hair shampoo with hot towel. Overall a great experience.
Way to expensive for the rushed job
Fast and consistent
We love Tu and she does great haircuts! Very professional!
I love the app and use it all the time during my extensive business travels. If I need a haircut, I open the app and look at the locations in the area and decide which location has the best wait times to fit my schedule at that moment and join the lineup.
I find very reasonable consistency of haircut quality from state to state.
Stylist Kay was extremely welcoming and calm. She listened carefully to what I was looking for in a haircut. (Backstory: It was 1.9 years since my last cut; so you can imagine what she was up against.)
I came in at the very end of the day, when other Sportclips had already turned me away. But Kay, took my call and told me she’d wait for me. I can’t express this enough - Kay never made me feel rushed. Zero frustration or annoyance on her end, even while knowing she may get out of work late because of me. Little did she know the amount of weight and stress I was carrying that evening. My dad’s funeral was the next morning and I was exhausted from all the weight & responsibilities that come with an unexpected family loss. To make matters worse, every other barber shop was booked or closed.
Kay thank you for coming through big, when it mattered the most. - First name removed
The service is very good.
Place was not very well maintained and clean. Staff was very nice but not good on customer service. Two employees were more concerned about their work schedule than working. Just not a good experience for my first time
Tiffany did an excellent job. I hope to use her again.
Brenda is outstanding! She was incredibly professional and friendly, and most importantly, she understood my desired haircut perfectly. As a repeat customer, I can confidently say I highly recommend her—she's excellent every time.
I love the online check in process! I can get in line and do whatever I need to do while I wait for my stylist. Monica E is always kind to my son and listens to him as a client and not as a child, which he is but I love the respect she shows him! I recommend her to anyone that asks me for a recommendation. She’s amazing and totally worth the 2+ hour wait!!!!🫶🤩
Every experience has been an awesome one. My favorite 2 stylists Jenna and Yesi (hopefully I didn’t spell that wrong, if I did I’m sorry) have always, always done an awesome job.
Krystal did great!
The last stylist was Dixie and she was great
Genesis delivers a World Series Homerun Service that is highly recommended!!!
Clean facility, friendly staff and quality hair cut
Velma was great
Maria is a phenomenal stylist and a genuinely nice person. The scheduling system is often inaccurate regarding available times and time to "batter up."
Great as usual. The girl who cut my hair was awesome
Theresa is extremely competent in what she does. She is very detail oriented and always exceeds my expectation.
All of the stylists I have had were just fantastic.
Staff was very helpful and friendly
I loved the woman who cut my hair. She was so welcoming, did a great job, was a great conversationalist and she is so beautiful. I did forget to ask her for her card so I can schedule future appointments with her. If this can get to her, please pass along my number to her so that she can text me so I can get her information. I greatly appreciate it!
I went to Sport Clips at Valley Ranch shopping center in New Caney, Texas. Cassy not only made me feel very much at ease, but she also did a great job of cutting my hair exactly as requested. Your business is only as good as your personnel, and she was both pleasant and professional.
I have been seeing Jackie C. At Sports Clips Cinco for 5 years and she has always excelled in providing not only great service, but also good congeniality and friendship! Got a big hug from her young grandson yesterday!!
Very fast & efficient - using the app, I usually get seated immediately (I wait for the app to show 0 checkin time, and it's less than 5 minutes from my house to Sports C). The stylist knows from the printout how I want my hair done (they ask for confirmation).