based on 4105 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great cut!
Jeannie did a great job as usual. Thanks!
Stylist did not know I w how to scan my coupon that I presented on my phone and asked to use up front before getting my haircut. I HAD a free MVP haircut coupon and instead only received a $5.00 discount.
Great service.Friendly atmosphere always does great job
Connie always does a great job!
Online join the queue. Friendly and competent staff
Friendly visit and good haircut
The stylists do a great job and the beard trim has received lots of compliments! The last stylist noticed some my dry scalp and recommended some leave in conditioner...which has been really helpful. Thanks!
Service was awesome. For my first time to get my hair cut here I had a great experience and I will be going back.
Find more consistent stylists
Esther gives great haircuts.
Jan was great. Offered insight on my beard trimming. Awesome experience as usual!
Very friendly and kind service.
Tamika did a great job
Angel and Vee are awesome! They both are very professional but also easy to talk to.
This was my first ever visit to Sports Clips so I am not sure if this in general with the franchise or just the new location or individual staff itself.
I decided to give it a try after receiving a recommendation from my daughter’s daycare, along with a coupon for a complimentary MVP service. Since it was my first time, I wasn’t very familiar with what the MVP service included.
Unfortunately, my experience was disappointing. As soon as the provider learned that I was using a coupon, the level of engagement seemed to drop. I was told it was up to me whether I wanted just a haircut or the full MVP service, but there was little effort made to explain or recommend the service options. I mentioned that I would like everything except the shampoo, yet there was no encouragement or enthusiasm in response. It felt as though there was a lack of interest in delivering the full experience because a promotion coupon was being used.
In the end, I received only a basic haircut and left feeling underwhelmed. I believe the business would benefit from adopting a stronger customer-first mindset, especially when honoring promotions that they themselves offer. Promotional visits should be treated as opportunities to create a positive first impression and build long-term customer relationships.
I would rather pay the price and enjoy a good experience rather then using a promotion which requires such hard pushes and hand holding leaving a dull impression at the end.
Diana was really gentle and gave me a really good cut and nice wash/massage.
We love Andrea!
Great service from Ramona!
Quality fast and reasonable price
You guys are fantastic, and Rachel did a perfect job like always. Please give her a huge raise, but don't promote her to the point we can't schedule a haircut with her anymore. My little boy would be sad.
They are very kind and really know what they are doing
all the hairdressers always listen to me and cut my hair exactly as I asked them to in the very friendly
As always, Kiana is the highest level in professionalism and customer service! The manager and other staff are also top notch - Always remember my name and are quick to greet and assist. We recently moved to the far side of Houston, but continue to drive 30+ miles each way to patronize this location twice a month.
She did a great job and the environment is very nice and professional.
I go to sports clips in baton rouge wherr I live and the price is way cheaper. With the same tip I left I usually pay $35. With the tip included at this location I t was $50. Not sure why the price is different. I will NOT visit this location again
Front door wide open. Zero customers inside. Stylist sitting in front row of customer chairs. Wasn’t really greeted. Signed my son in. Standing in aisle as I’m trying to figure out if stylist is going to move. She more or less GROWLS that “once your name pops up on the screen, you’ll be seen”. 3 seconds later that happens, and the same sitting stylist growls again “first chair on the left”.
That’s how the visit STARTED. I’ve never been tempted to simply walk out of a Sport Clips before, but I came incredibly close yesterday.
There’s more, but it’s all of the same theme. Same gruff, unprofessional stylist.
The stylist doesn't do anything to keep hair off face. She probably used the blow dryer one time to get hair off my neck. Had hair all over my face the entire session
Every location is consistent. Great service while in town on business.
Setvices are outstanding!
Paula Rincon cuts hair great!