Customer Testimonials
Responsiveness of local agent
Deliveries always prompt have never had any issues with Rymes. Friendly & cooperative
Thank You
The office staff is friendly and capable. Delivery is timely, neat and quiet. Their presence on the web makes for easy payment and record keeping.
Dependable - easy access to someone at the company
Very efficient and responsive
On time dependable
Easy toi deal with because of online ordering
Our deliveries are always on time and the communication is excellent. They also have a top-notch servjce dept. We are very comfortable with Champagne Energy. We never have to worry.
auto delivery and pre buy
This company will respond quickly if the need us there.
Service is quick and responsive
Good price on propane
Every time we need something we do a request and this thing happen.
Efficient
I would like to get an email or text message notice of intended delivery date. I submit my delivery request through the Superior website, and the confirmation text says to check my account for pending scheduled delivery. However, there is nothing on the website account to check for a pending scheduled delivery date.
Customer service was excellent
Convenient and efficient
Automatic delivery
Great, reliable service.
I used the web to order and rymes was out there very quickly
Great communication. Always willing to discuss rates and offer help.
Always friendly when i call. On time delivery
Reliable, responsive when needed and friendly!
Good prices & caring, dependable staffing!
Drivers are very courteous. Prompt service.
I don’t have to worry about my oil level. It is always filled up before going too low and the service department is great. Recently had a problem with my furnace and they were here quickly. Thank you Downeast.
Very dependable. Friendly staff.
Friendly customer service, and a great, polite crew that installed the tank. Very professional and attentive to my needs.
The people who work for the company, especially the ones who have a long history and worked for Perry and then Patton are exceptional, and apo give very conscientious service to customers. The schedulers, especially Michele , and another whoI think her name is Karen,, but I don’t have a Note so that might not be her name, are very helpful. They completely understand how complicated things can be and do their very best.
On the negative side – Some of the limitations placed on what the technicians can do was very frustrating, but it’s not their fault but wish there were ways to work around those.
There have been difficulties with some communication in the past, but hopefully they are resolved, technician is showing up early when no one was there to let them in or coming for a minute and then leaving for an emergency, which is understandable but frustrating for the reschedule.
Wish that we still had the old companies that sold appliances, delivered them and installed them and we didn’t have to piece meal it together and coordinate different people. The choices were limited, but they were among the more reasonably priced, and if there was a problem that was taken care of immediately without a lot of phone calls, back-and-forth with warranty companies and the manufacturer.
good prices and incentives. ontime delivery