Customer Testimonials
Order is fast
1. Fuel/Gas level monitoring system.
2. Same - day technical assistance.
3. Flexible payment options.
Friendly and helpful service on the phone, service tech was kind to my renters and respectful, had service quickly to our home!
Had emergency and they responded and helped reassure
Prompt deliver
Local team and Manager are good people.
Very responsive and polite.
Friendly delivery driver.
I don't have to worry or even think about having heat or hot water.
Very responsive re bills, deliveries, budget plans everything. People who answer the phone are VERY courteous, informative and go out of their way to provide answers or responses. Altho they have become part of a very big company, I still feel like I am dealing with local folks who treat my like a valued customer. I live on a winter difficult to delivery destination and the delivery rivers go out of their way to deliver when they say they will be coming. I am VERY satisfied with customer service, product and deliveries. Thank you for being so responsive and reliable over the years.
Always great service! Thank you.
Can do - responsive - attentive. I have an odd situation with two accounts and you made it easy.
Willing to work with us. Thank you.
Doing well. Very happy.
I've been with DownEast for many years. During all that time, the service, from office matters to oil delivery and service calls, has been terrific. No problems that I can think of.
Good dependable service! Thank you!
upgrades on bill payment software and tracking use for accurate delivery are appreciated
Lenny did an excellent job solving our problem.
Convenient and easy! Delivery typically the same week you order.
You monitor the tanks, so I don't have to worry. You come when you agree to fill the tanks without me having to call. You are neat when you come. I don't have to wait around waiting for you to come. You let me know you came. You send an invoice. What's not to love!
Timely, dependable
I think that whatever your looking for is right here waiting for you
Timely heating oil delivery all employees are knowledgeable and courteous
Customer service can be long to get ahold of someone.
I can set and forget the service of propane delivery.
Very helpful customer service when I call, I like the flexibility of a budget plan, the delivery person very kindly left 2 dog treats even though my dogs were barking their heads off! Thank you for being a helpful and accessible local provider.
the driver was very polite and professional
Prompt and thorough
Rymes continues to be kind and dependable
Have been a customer since 1987. Rymes has always provided us with great service and support. From a complete boiler installation to annual service and automatic deliveries, Rymes has never disappointed us once.
It is so easy to order oil online, then all you do is wait for the oil, no muss, no fuss.