Customer Testimonials
I believe this service was on-time and as expected. Unfortunately, I wasn’t present.
Reliable, friendly
The gentleman that came to do my safety inspection was very polite and personal. Delivery was prompt when requested.
Great customer service whenever call
Dependability
Always so dependable!
Just spent ,,5 minutes writing a very positive response then lost it. But the short answer is I am very happy with your delivery timing. Never
close to an empty tank. Your people are friendly and easy to work with for my needs. Have been a customer a long time and expect to continue. Name removed.
THE DELIVERY CAME EARLIER THAN ANTICIPATED BUT IT TOOK FOREVER TO CONTACT ANYONE AT THE OFFICE..I WAS ON HOLD A WHOLE DAY AND A HALF BEFORE ANYONE WAS ABLE TO TALK TO ME. YOU NEED MANY MANY MORE AGENTS TO TAKE CALLS
Timely deliveries.
The prices for Propane and Oil are very competitive. It's why I won't go anywhere else. I've been with them since buying our home in 2014, and I've been happy with them since. I highly recommend Rymes to anyone in search of a company that will take care of them!!
Reasonably responsive to requests for help.
Usually timely with autofill.
Respectful,of us and our home, especially when here for servicing of equipment.
THANK YOU.
Responsive when I call. Courteous office personnel.
Very quick delivery, was told 5 to 7 days, but delivery was the next morning. Before I had cleaned up the snow storm. Thanks
Always consistent. Fair price. Decent web platform. A+!!! Would (and have) recommended you to many. Don’t ever change!!
Clean burning gives good heat
But when you call, it’s hard to get a hold of somebody you end up being on hold for a long time
This just the start of the year but I did not have to call for a fill up because I ran out. Last year I was allowed to run out of propane on more than one occasion. So this year we are starting out better then last year.
Your delivery folks are always very kind and personable. I checked the fuel level and made a mental note to call for a delivery, but didn’t have to call because the next day propane was delivered. Your company does a great job timing when we need a delivery. Thank you!
Just Thank you
Good service
I enjoy the ease of placing my order online, 24/7. I receive a confirmation email and I’m reassured that my order has been received. My deliveries are generally 1-3 days, even though the website states that the wait could be longer.
We have been ordering from Cash Energy for the last 4yrs and are super happy with their service!
Denise
I've been a Rymes customer for a few years now. I know this is a busy time of year and the Milford, NH location is short-staffed, but I was surprised it took 2 hours to get a callback when I tried to speak with someone. However, the woman (Amy?) that called me back was lovely and super helpful so it made it worth the wait. I had requested a delivery the week prior due to our tank being 20% at that time and was told that a delivery ticket was printed at that point. No delivery had happened though, and our tank was reaching an uncomfortable number (for me). Due to medical circumstances, I asked for a note to be added to our account so that deliveries would be more frequent, and I was happy that they were able to accommodate that. Amy even made a same-day delivery happen for me, which was very appreciated. And the delivery guy, Armand, was so great. I continue to be very happy with Rymes overall, but I think this new system that was implemented that supposedly monitors the tanks more closely (and therefore spreads out deliveries) is total crap. I am not comfortable with my tank going to 10% before I get a delivery, especially with the unpredictable nature of New England winters.
Attentive, always prompt
No hassle order and delivery
Reliable deliveries and service.
Everything
Friendly service, easy access for information.
Disaster turned rescue! Shoveling out after the first big storm of the season, I realized that my propane tank gauge was hovering on empty, but I was supposed to be on automatic delivery. Turns out somehow I had been removed from auto delivery and designated a "will call" customer. With a 1/4 mile long NH driveway straight up a mountain COVERED in ice and temperatures projected to plummet for several days, I was desperate. Called in and, although waited 35 agonizing minutes on hold for a CS rep, I was ultimately connected to "Susan". When she heard my predicament and the desperation in my voice, she immediately began to coordinate a rescue plan. She called dispatch to find a driver who could attempt a delivery while I worked by text to schedule my plow service to come lay down a heavy coat of sand. Sanding would happen around noon and we agreed to have the driver attempt delivery any time after 1pm. At 3pm, Susan called me back to say the driver was on his way. I met the driver on the town road and we discussed the driveway conditions. This hero driver had faith in his skills and the preparation of his vehicle and he skillfully charged the driveway, maintaining momentum and control until he was at the house site. THANK YOU to Susan, dispatch and the excellent driver! I am a Rymes customer for life! Thank you, thank you.
I don't have to call for delivery, they come when needed
Dependable, efficient. The Best!
Automatic delivery easy terms to pay no more mail.