Customer Testimonials
Prompt delivery
Very friendly drivers and prompt with deliveries
I like the automatic delivery......
Great customer service! Thank you!
Always on time.
Response time is excellent! 😊😊
Reasonable prices and reliable deliveries
You are on time and easy to work with.
Excellent service
Very accommodating to my needs for fuel. Great customer service, easy delivery.
Price and service are exceptional
I very much appreciate that I never have to worry about running low, or running out of propane. It certainly appears that I’m in good hands!
That being said, the per gallon price continues to rise faster than other companies I’ve contacted. Hopefully this will not affect my financial ability to stay with your company.
Good service oil price lil high
Ordered product on a Friday, was delivered the folowing Monday
I like that you monitor our propane tanks and I don't have to call to schedule.a delivery.
I'm a three year customer with Downeast energy and my first experience using propane for heating, showers, laundry and dishwasher .
I'm very pleased with customer service and beig provided service in a timely manner even after the new provider taking over. I'll miss the customer services in person service and bill payments options.
I can't remember how long my husband & I have been customers of Downeast, but it has been quite awhile. Over the years we have been treated very well. Now that I am alone, it has been a comfort to know Downeast is just a phone call away. I think we always participated in the budget plan & auto-delivery and I have continued that since my husband's passing.
Staff always there to answer questions and assist.
On line ordering is super easy to do. You don’t have to wait for office hours to call in an order.
Loyalty & Dependability! We have been a faithful customer for many decades and appreciate the consistently great service.
Always very responsive to my requests for delivery. Courteous and capable delivery folks. Office staff is very professional.
Pleasant company to do business with
Except for occasional problems getting through on the phone, service and delivery have been seem less
You’re easy to deal with
price and service
24 hour repair service
timely automatic delivery
Reliabke and personal service
Simple to order and find out current pricing.
Excellent customer service. And love the pink truck!
Even with so many ordering with this cold weather I got my delivery of propane the day after I ordered it. Was surprised but very happy. Thank you.