Customer Testimonials
My landscaper hit my tank and the emergency crew was fantastic.
Great customer service all the way through from the office staff that answers the phones to the delivery drivers!
When I first moved in new to the area, it was ALL new to me. Ryme's/Superia put my mind at ease handling everything. Every question(s) was answered and they made sure I understood everything.
Respond to emergencies well
Service. Friendly propane deliverers
Professional and courteous staff
Good service quick.
Pleasant, professional people to deal with.
Your employees are informative, polite and understand my concerns when I have them. The service has been fast when there is a problem. I would have no other company for my propane gas deliveries.
lAways dependable. Answers phone and answers my questions and concerns.
the service and price can't be beat
One of the reasons I returned to Downeast Energy/propane is the pleasure of working thru a somewhat touchy situation with your sales person, Justin. I find him able to persevere , navigating any situation due to his knowledge, integrity and personality. Hes a quick thinker and is “ on spot”!
Justin is definitely an asset to your company and I hope you give him a commendation before his peers! I’m sure a bump in his check would be appreciated too! 😊 There are not many like him!
PS of course it helped that Justin was able to offer me something substantial but willingness and ability to address my concerns and follow thru is the reason I’m writing to your company!
Thank you for your time,
Dale Tempesta
Prompt response from entire organization. Customer service is always friendly and helpful. With Auto delivery there is no worry about running out of fuel.
Company provides both fuels and service when/if needed. Technicians are always on time and helpful.
Knowledgeable and friendly.
Quick response.
reliable
Reliable. Always notifies me when my tank needs filling. Makes safety a priority.
seasoned employees who are polite and efficient... and reliability.
The technician arrived on time and completed the job.
LP delivery no problems
It seems like you are offering very competitive propane pricing. Your installation (tanks) people were very polite and knowledgeable. Overall? It has been a great experience so far.
Very friendly and so helpful! Was in a bind and listened to my problem and helped solve it
Driver is always very nice and respectful
The service
Deliveries are always prompt. Delivery drivers are the best.
I like automatic delivery. However, I never look forward to the invoice
Prompt personal service
I like the automatic deliveries, and the paperwork left on the doorknob.
Customer service is very helpful.
Delivery driver was great!