Customer Testimonials
I am so happy they help me with my bill and also 2 years ago I fell 16 feet down a ladder messed my self up bad. My oil fill is up a hill and out back. I feel bad cause I allways cleared a path but can not do it now. These guys need a medal allways get my fill.
Im on automatic delivery and never had a problem. Always have propane in my tanks.
Thank you.
Friendly, efficient, staff. Very reliable.
We’ve been customers for 29 years… Your on call and scheduled services are exceptional, always informative, professional and clean. I’m not a fan of your call in services though. You need to reevaluate a better flow and communications for your committed customers.
Lower prices that other fuel companies. Relatively quick delivery.
I haven't had any issues up until last week when I called to get a delivery and it took 6hrs to get a call back
Cash energy is great, but we wish we didn't have to determine how much oil we need in advance and had an option on the site to choose something like "fill."
But we are very happy with their prompt service. Nice people!
always on time and courteous
Excellent delivery, good quality.
Great customer service! Friendly & helpful! They get the job done!!!
The employees
Service is great! I requested a propane delivery through my e-account, and could pay for the propane in the same transaction. Propane was delivered the very next day, and that was during a cold snap when Down East was probably extra busy with deliveries. I also submitted an online query about a cleaning for my propane fireplace, and got a reply the next business day.
The ease of use.
Auto delivery is worry free
I have call them when ordering propane and they take my order in timely matter. The price of the propane is reasonable rate as it is helpful for fixed income.
I have always been pleased with the service. The people who deliver are very friendly The people on the phone also.
Easy to order - Just wish I could set an automatic refill.
Reliable delivery
Very friendly and helpful customer service agent. Delivery was very quick. Thanks!
Their service technicians are very knowledgeable, friendly and courteous.
Pleasant and professional
always dependable great service
Prompt service when needed
Drivers are always very nice and deliveries are made as promised.
Your ability to watch the usage & make sure to get a delivery in a timely manner.i also like the budget plan.
I believe that Justin Morin is a tremendous asset to your company and the good service and good report from me stems from his dedication to your company and the people he serves. I have no issues getting my Propane from Downeast Energy.
Thank you.
Roger Labbe
Superior came through when I called and needed this season. Been a customer for 10 years through the changes.
Nice to receive a credit when signing up. Also good that propane gets replenished automatically.
The delivery people are great, and I never run out of fuel.
The budget process