Customer Testimonials
Reliable
Excellent customer service and fast delivery when I ran out of oil for heat.
The budget plan, and automatic deliveries.
Deliveries are timely. Multiple payment options. Good Customer Service.
Responsive.
Delivery, cost and service are all great.
Fuel deliveries are on time and the drivers are polite.
However, I just heard that you closed your offices in Maine. How will that affect my service?
I also have propane delivery with Downeast Energy. How is that affected?
Quality service and reliability.
Service is quick & dependable. Great people to work with.
Automatic refueling on time. Easy billing and payment
distance monitoring by you; the friendliness and politeness of your drivers.
The delivery guy is always kind
Always ensuring my tank is full
Your delivery driver to my address within the last few days was excellent!!!
But why wait till I'm approx. 6o gals from empty to refill a 480 gall system!!!!
The ease of knowing the company is monitoring our propane use and is ready to deliver an order before we run out, without our calling for a delivery.
Very quick delivery after ordering, competitive pricing, and very easy with online ordering.
friendly customer servers and polite furnace servicemen
Tremendous service outstanding price Best fuel supplier in the area
Timely delivery
Your delivery drivers are alway on time and dependable.
Excellent service. I am owner and tenant left balance under this situation, sales person Sandra and Britney opened up landlord account and came in 2 days and filled gas
Thanks
Easy to order on line.
Quick delivery.
Respect property.
Good communication if needed.
I have 2 tanks on my property. I had to make 2 calls to get a delivery - one take was at 18% and the other was 20%. I called the main number and the no one answered the phone - this happened twice, the third time a got a message to leave my number and someone would call me back. After a few hours I did get a call back. She scknowledge that the tanks were low and she told me that she would call me back in a few hours to tell me when the delivery would take place - needless to say, I never got a call back. I finally reached out to a local person that works for Rymes and I got a delivery the next day. I shouldn't have to be monitoring the tank levels since the tanks are monitored. I hope this is not going to be a regular occurance. There is also a generator on each tank.
on time and good prices
Many years purchasing oil and propane and having a service plan with Downeast Energy/Superior Plus Propane. The service representatives, service technicians and delivery personnel are all pleasant to work with as to why I continued to be a customer. Everyone I have met over the phone or in person over the years, are outstanding in customer service.
DM
Falmouth, Maine
Dependability and courtesy
Dependability, professional, & ease of communication.
I like the driver, Steve Burton. He’s the best. That is all.
Sales and tank install people
Cost of gas is appreciated as I am a 78 year old widow living on a limited income.