Customer Testimonials
The staff is friendly when calling and service is awesome!
take the 10 and be good
Everyone was very helpful and very friendly which I really appreciate in this day and age. They took the time to listen and explain things. When I had to call back and ask for help they did would had to be done to help me out and made sure that I was safe. I really can't ask for more than that.
delivery was on time
I have been happy with your services. I have been with Downeast since 1993.
I've been a customer for over 25 years!
Very personable
Takes the time to listen to and answers any questions
Easy to order online. Very prompt service.
Ease of ordering on line.
Low prices. Quick service
I never have to wonder if I am going to get a delivery before I run out.!!
Always prompt & polite, and follow through with there time frame
The propane delivery came fast and was successful
Customer service is prompt when I email to schedule a delivery. Paying my monthly budget payment is easy and convenient. I choose to receive an email reminder each month. Even though Rymes Propane isn now part of a larger company, it still feels like a local company with a hometown feel.
E V R E Y T H I N G
I've never run out of fuel
We appreciate the prompt and easy service
Appreciate deliveries are consistently on schedule. Also Drivers’ efficiency is appreciated.
Great service. Auto delivery and payment plan is very good!
Friendly people on the phone
Even though I am told 10 to 12 business days, you usually come within in a few days
I don't have to be home I can pay over the phone
When I have been home and go out to get my receipt, everybody has been very friendly
Responsive, and timely.
Reliability
Overall pleased with the delivery timing and monitoring service.
The office has been wonderful to work with via email when needed.
You keep us informed of everything. Service has been great.
There on line app is great !!!
Rymes is very prompt in delivering my propane. The service technicians are friendly and knowledgeable.
I want when deliver leave slipof the oil the dr iver deliver
Jeff, Nick, Julian and your delivery driver whose name I didn't get, are real pros. I was out of Propane, they came, set up my system, checked the integrity of the connections, repaired outside leaks and had me up and running the same day just before a freeze.
Can't thank them enough. They're all real credits to your company.
Cheers,
Peter J. Havas
very dependable

Ease of ordering online.