Customer Testimonials
Kind knowledgeable staff just hard to get a luve person with questions
Great, reliable service! Thank you!
Always responsive to customer needs. Once you talk to someone at the local office any issues are resolved quickly. The actively monitored tanks are key to a great service.
The free appliance check up was great. They taught us a lot.
Every call I have made has been very pleasant and helpful.
I like the online notices, Invoices and ability to perform EFT to pay our bills.
The fact that Downeast with a sensor on the propane tank, they were always knew how much propane was in the tank.
I have been a customer for 40 years and sorry you closed all local offices and hope the service will improve as you get get organized but right now it is very difficult to get help on phone or computer . Am looking forward to to things improving again thank you
On time delivery
You always fill my tank when needed. I don't have to call to have it filled. Thank you for your services.
good service
Dependable oil delivery on auto fill. Furnace cleaning was great. Gentleman listened to my telling him that I heard a clicking noise and he replaced a part during the furnace cleaning! He was very knowledgeable and I was very pleased. Thank you, Eileen Dockendorf
Rymes is great.
Or they were.
Now no longer locally owned.
Last email said no more local offices?
Been with them for years.
Up until this year being a repeat Pre-buy customer meant something.
Not anymore. No local office?
I'll be checking all options this coming spring. Instead of assuming I'll be treated as a valuable long term customer.
Great service, great people!
Friendly customer service and prompt response times
Dependable service
Extremely dependable.
I have been a customer for Rymes oil for several years, they have provided excellent service, repairs and maintenance to my system. in addition, they provide excellent oil delivery.
The technician who did a safety check at my house was thorough and helpful. We appreciate his courtesy and professionalism.
A positive response to a request
Easy to deal with!
Easy and convenient
Exceptional service in a challenging situation!
The monitoring of my propane tank and automated refills is great!
Your employees are very helpful
Monitoring and automatic pay. On time deliveries
A customer since 2011 and very satisfied.........
Reliability
Kelly Allen in the Somersworth, NH went out of her way to help me overcome the completely inept Superior Plus Propane customer service team. It took 3 weeks and 5 interactions with the Suoerior phone support team (after waiting on hold for 50-75 minutes every time) to get frustrated enough to drive an hour from my home to the Somersworth office. Although it is not open to customers, Kelly came to the door and listened to my issue. She said that it was not her role but she would do what she can to help me get my service established at my new home. She is a lifesaver and my family is very grateful for her help.
Great drivers
ease of service