Customer Testimonials
The lady who answered the phone did as much to help us as anyone could have. She explained the new verification process and was nicer than nice. Fantastic customer service representative.
Automatic fill is nice so I don't have to think about it or worry about forgetting. Customer service is friendly every time I've called.
Yearly financing
Downeaster energy has always been responsive and timely to our propane needs. Last winter when they knew deliveries were going to be difficult, they let us know there might be delays and kept us updated as things changed.
Professional, informative and had a great sense of humor!
When I call you know who I am. And where I live and you deliver the propane in a timely fashion. What more could I ask for, lower prices? Sure. Dream on!
Your drivers are very professional and determined to make the scheduled deliveries no matter what it takes.
helpful and provides information
You're always available to answer questions and we like the budget plan :-)
Always on time. Never a problem.
drivers are the best. Easy to deal with
Excellent service
Service is always good and professional.
Easy to order, good prices and reliable delivery.
Good automatic service & good pricing based on contract.
No, thank you. Have been a customer for years. Service is excellen.
Your customer service!
Price, service, dependability
Customer service is always great and deliveries are always on time.
You take good care of our houses 😊
I received my first delivery yesterday, and the service was excellent. The oil was delivered on time and filled directly into the tank. The process was quick, professional, and convenient. Thank you! ⭐⭐⭐⭐⭐
online options make it easy to do business with you
Great service
easy to do business with
When I called, delivery was in 3 days.
Very good service.
Teresa at your Brunswick, Maine office is terrific! She was able to get answers that I could not. Please give her a pat on the back for me.
Friendly and helpful staff. Delivery notification texts are extremely helpful.
We like the technology that allows for monitoring of our levels in the tank.
Good service and fair prices.
Polite and helpful when I called.