- Phone: (859) 263-5020
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Customer Testimonials
Always a pleasure to do business with Don Franklin.
Provide fast, dependable service.
Great service
The service is great
Great bunch of people
Have never had a bad experience yet
Leanna was really nice and kept checking on me in the waiting area
Friendly and efficient
Daryl Bond is very professional, helpful and we would absolutely 100% recommend him to our neighbors, family and friends! His communication skills are top notch, as well.
I've been researching Hyundai Palisades for a few months and was Not looking forward to making this purchase bcz I don't like these type of purchases, but then a guy opened the door for me and said can I help you.... Let me tell u this,
Darryl Ford was an absolute Blessing to work with, he was very knowledgeable and knew exactly what I wanted, he wasn't pushy either. I dreaded pulling in and spending over 60k but Darryl made my experience pleasant and I will definitely be recommending him to my friends and family.
The service department employees are always extremely nice and attentive to me and are timely in completing service on my Sonata.
Service completed quickly and communication was fast!
They are great
I have recently purchased my fifth Hyundai. I have always gotten a good product with a great warranty, and I’ve always been happy with the Customer Service over the years. Hyundai has continued to innovate and produce a beautiful vehicle
very fast oil change and engine injection flush
Hassle free ! Our salesman Trevor Huber was great. Trained us on all the bells and whistles and set up all our defaults as requested.
Great and friendly service!
Except for a slight delay, getting the truck back, everything was perfect/awesome
We have bought several Hyundai vehicles and been pleased with quality and service.
Everyone has a friendly greeting and genuinely gives you the feeling that they are there to help you with whatever it is you may need. They work diligently to get your service done quickly or in helping you find just the right car for your needs if buying a vehicle.
Get you in n out in a very timely manner and wash your vehicle. Very nice.
Patience and kindness
Great dealership.
Great customer service!!
The service was great! The day I arrived, they were short staffed, but the team continued with great customer service, answered all questions and most of all remained professional during the congested morning they were having. This has been the overall best dealership that Genesis could have ever partnered with.
Thank you for your service and identifying the problem with my car, and in a timely manner.
Thank you!
I purchased my Hyundai sonata from Don Franklin 2 years ago. The service has been speedy and thorough. I feel confident with this dealership.
Prompt and courteous service, as always.
The wipers blades last longer than other brands.
Kristine from customer service is the best thing about hyundai. When I was having an issue with service and sales, she stepped in and handled it quickly and effectively. i am very satisfied thanks to her!!
I love Don Franklin....great service dept, great sales and great selection. All professional and courteous.
Hyundai/Genesis are great vehicles. Don Franklin service is friendly and professional.
Always friendly, knowledgeable service
My salesperson, Jamel, went above and beyond to be responsive, reasonable and helped seal the deal. Also the ability to do the deal from my home and then have my car delivered was the reason I bought the same day I called!