- Phone: (859) 263-5020
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Customer Testimonials
I think the customer service is great
I love my Elantra
CJ is the absolute best!! He made it easy and was very communicative thru the whole process. I have already referred him to friends
Professional and knowledgeable sales person, beautiful facility great inventory.
Professional and quality service.
Dependable products and professional service
Professional & concerned about getting the work done tomely.
Friendly and courteous service associates and will make sure your care has been properly serviced.
We got there before the scheduled time and they got us right in and out. Still waiting for you to notify us to get the light replaced.
I was in for service and Leanna was very helpful. She waited on me immediately even tho i was a bit early. I went to lunch and she said she would finish up the paperwork and my car would be ready when I returned. She remembered me when I did returned, had my paperwork ready and my car was pulled up before we finished talking!! Wonderful service!!!
Answered all of my questions and very nice very respectable. I enjoy dealing with him David Sharp. He was an outstanding person. I would recommend Don Franklin to anybody.
The purchasing experience was smooth, and I got a good deal on a car I wanted.
Service person
Big inventory, friendly sales associates, great after sale service.
The service was quick and completed with no other issues. The staff was very courteous and made sure all my questions were answered.
It seems very organized & fast service. The service waiting area is nice clean area that makes the time pass by faster.
The blonde woman who checked me in immediately saw my fan problem. She pulled the filter and told me what would have to be done and about what It would cost. She was great!
Great service Alexis employee went out and beyond to take care of my car service thank you
Do it in time, have good mechanic
Good
Always very efficient and clean. Easy to schedule. Fast appointments.
Happy with customer service
Like the new service office
The new showroom/service center is well done
Quick and friendly service. Very easy process
I'm impressed with your service department. The staff are gracious and helpful.
I'll be back in the future
The efficiency the department has in getting my car in and out in a timely manner. Very nice waiting area!
All products and services have been awesome.
Staff was very helpful and friendly
Friendly staff, quick and quality service