Don Franklin Lexington Hyundai
3440 Richmond Rd
Lexington
KY 40509
United States

Customer Testimonials

Report a concern   October 23, 2023 — Rated 10 out of 10 by D.L. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Service was great..so far!

First time owning a Hyundai. Like it so far.

Report a concern   October 22, 2023 — Rated 10 out of 10 by R.K. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Good service and honest company.

Report a concern   October 21, 2023 — Rated 10 out of 10 by K.C. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

We loved doing business with you all Kannon is very professional and had us in and out due to me being tired, but also gave us the option to stay and he would go over anything about the vehicle, will continue to do business with Don Franklin Hyundai.

Report a concern   October 20, 2023 — Rated 10 out of 10 by Jamie Madden Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Everybody is so nice and friendly!!!

Report a concern   October 20, 2023 — Rated 10 out of 10 by K.D. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Always professional, friendly and up front.

Report a concern   October 20, 2023 — Rated 10 out of 10 by P.W. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

After the initial conversation the salesman followed up, as well as the dealership, which I liked. The second visit wasn’t a lot of haggling back & forth. We felt like we were ready to proceed with an offer & it was pretty smooth.
Wasn’t pushy.
The lady that helped with the Blue Link is very nice, patient & helpful. All of this was new to me.
I didn’t have the time to go over all the features of Blue Link or my new car features. They extended an invitation for me to make an appointment soon and they would go over everything with me.

Report a concern   October 20, 2023 — Rated 10 out of 10 by Thomas Abrams Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great customer service and fast turn around on car maintenance. Friendly staff.

Report a concern   October 20, 2023 — Rated 10 out of 10 by C.T. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I’ve had great reliability with my Sonata. Service I had always been great, with communication & maintenance of my car.

Report a concern   October 19, 2023 — Rated 10 out of 10 by Kenneth Childers Jr Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Leanna was excellent service technician! She kept me informed and provided essential about the needed services my car needed! She help me with available savings for the services my car needed! Great experience!

Report a concern   October 19, 2023 — Rated 9 out of 10 by B.P. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I liked how there was a team available on arrival to direct me and take my car right in.

Report a concern   October 19, 2023 — Rated 10 out of 10 by N.T. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I like my Hyundai Elantra it is a very dependal car. I am glad I bought it.

The service department does a very good job and answers all my questions.
I like going there for a oil change If I have any questions all I do is call and they tell me what to do.
Everyone very nice and helpful.

Report a concern   October 19, 2023 — Rated 10 out of 10 by M.M. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

very nice not pushy

Report a concern   October 19, 2023 — Rated 10 out of 10 by Kenny Ramey Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Sales team is excellent! They treat you like family and listen to your needs. Finance department offers the best rates and monthly payment based on your qualifications. Vehicles are dependable, and exceed expectations. The service department offers repairs and inspections in a timely manner. Don Franklin Hyundai and its associates are the best dealership around town!

Report a concern   October 19, 2023 — Rated 9 out of 10 by J.S. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

I had a very pleasant experience buying my car from Don Franklin. Everyone was very cordial. Process was very easy.

Report a concern   October 18, 2023 — Rated 10 out of 10 by S.W. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Always convenient appointment times and thorough service. Also they are quick if need be.

Report a concern   October 18, 2023 — Rated 10 out of 10 by T.R. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

The staff makes you feel family.

Report a concern   October 17, 2023 — Rated 10 out of 10 by A.C. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

My experience working with Drew was very positive. I didn't feel pressured at all, and he answered all my questions. I would highly recommend him to anyone else looking to buy a vehicle.

Report a concern   October 17, 2023 — Rated 10 out of 10 by J.R. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Drew Robinson was very easy to work with and not at all pushy. I told them what vehicle I wanted and the prices I found and not only did they go get the vehicle for me from a dealership out of state, but they beat their price. The Sales manager was also super helpful.

Report a concern   October 17, 2023 — Rated 10 out of 10 by Nicole Pool Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Everyone is so friendly and Misty is Awesome. The selection of cars are great.

Report a concern   October 15, 2023 — Rated 10 out of 10 by K.C. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

I like that all the paper work was emailed to me to sign , and the salesman took video of the vehicle for me to see , definitely would do more business with this company.

Report a concern   October 15, 2023 — Rated 10 out of 10 by B.L. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Second vehicle I have purchased from Darryl Bond. Excellent communicator. Product U will have to get back with u on. Need to drive more.

Report a concern   October 14, 2023 — Rated 10 out of 10 by Jay Hawkins Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Service was provided as expected and in a timely manner.

Report a concern   October 14, 2023 — Rated 10 out of 10 by R.D. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Fast services keep you up to date on services
Up

Report a concern   October 14, 2023 — Rated 9 out of 10 by J.C. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Quality products and professional services.

Report a concern   October 13, 2023 — Rated 10 out of 10 by Bonita Scott-Klein Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Service best because of Alexis. Waiting for the new 2024's.

Report a concern   October 13, 2023 — Rated 10 out of 10 by J.A.I. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

As always, Excellent service even when you are very busy! Thanks!

Report a concern   October 13, 2023 — Rated 10 out of 10 by H.S. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Friendly acceptable problem solved never any confrontation with magement to take care of
the issue. This is what drives customers to return
When they are in the market for services
Good job.

Report a concern   October 12, 2023 — Rated 10 out of 10 by J.D. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Great cars and great staff.

Report a concern   October 12, 2023 — Rated 10 out of 10 by B.D.M. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

It was easy to schedule, prompt and fast to get it done, good communication and quality. Thanks!

Report a concern   October 12, 2023 — Rated 9 out of 10 by E.C. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The team is always friendly. I appreciate their efficiency in the service department, as well. I've never had a bad experience with the staff!


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