Don Franklin Lexington Hyundai
3440 Richmond Rd
Lexington
KY 40509
United States

Customer Testimonials

Report a concern   October 17, 2024 — Rated 10 out of 10 by Lauren Burgess Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

The sales representative I worked with at Don Franklin was exceptional - his communication was always great, he considered what I was looking for and helped me find something that met my needs without trying to oversell me or talk me into something I didn’t need. He worked with me on financing and made sure I knew about applicable warranties and services that were beneficial to my needs without making me feel forced to purchase anything additional. I will definitely recommend the dealership and David specifically to friends and family.

Report a concern   October 17, 2024 — Rated 10 out of 10 by D.L. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Clean new shop & the staff were very helpful, efficient & friendly.

Report a concern   October 17, 2024 — Rated 10 out of 10 by D.M. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Everyone is always nice and very helpful.

Report a concern   October 17, 2024 — Rated 10 out of 10 by Jeanna Wilson Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Fast convenient and clean

Report a concern   October 17, 2024 — Rated 10 out of 10 by Jessica Defalco Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Availability of appointments and friendly service.

Report a concern   October 17, 2024 — Rated 10 out of 10 by A.C. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Great customer service

Report a concern   October 17, 2024 — Rated 9 out of 10 by Sabrina Carmichael Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Took some time the first 3-4 cars I picked something was wrong with and or sold… I did end I purchasing a car not necessarily the price range I wanted but I went with it could have been a better experience

Report a concern   October 17, 2024 — Rated 10 out of 10 by Kimberly Parks Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I've bought my last 6 vehicles from this location. Friendly and easy to work with. My Salesman Jamal was the best.

Report a concern   October 17, 2024 — Rated 10 out of 10 by P.F. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Sales staff was knowledgeable and helpful. I’m really enjoying the vehicle

Report a concern   October 17, 2024 — Rated 10 out of 10 by G.H. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Really nice waiting area

Report a concern   October 16, 2024 — Rated 10 out of 10 by W.H. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Good service, on time.

Report a concern   October 16, 2024 — Rated 10 out of 10 by Shelly Barnett Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Fast service

Report a concern   October 16, 2024 — Rated 10 out of 10 by A.M. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Very clean, place people are very friendly , waiting area very clean

Report a concern   October 16, 2024 — Rated 10 out of 10 by Joseph Filipp Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Good prices and service.

Report a concern   October 16, 2024 — Rated 10 out of 10 by Jacqueline Moore Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Fast and easy to get in for services. Very reasonable wait time. The staff is very friendly and professional.

Report a concern   October 16, 2024 — Rated 10 out of 10 by Linda Weaver Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I have enjoyed my Hybrid Tucson and find your service department easy to work with.

Report a concern   October 16, 2024 — Rated 10 out of 10 by Cynthia Beavers Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Pleasant, professional team. Thank you David.
Thank you for the follow up call

Report a concern   October 16, 2024 — Rated 10 out of 10 by H.W. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great car

Report a concern   October 16, 2024 — Rated 9 out of 10 by H.A. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Everything is great! However, you might have a uniform or name tags or something that identifies your employees. The two guys that took and brought back my car, looked like they could’ve been just any person off the street; nothing identifying them as your employees. It made me slightly uncomfortable handing over my vehicle.

Report a concern   October 16, 2024 — Rated 10 out of 10 by E.D. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Had a good experience with the service associate and he was very thorough.

Report a concern   October 16, 2024 — Rated 10 out of 10 by Brandee Stubbs Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

David sharpe is the best.

Report a concern   October 16, 2024 — Rated 10 out of 10 by M.Q. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Friendly professional service.

Report a concern   October 16, 2024 — Rated 9 out of 10 by A.E. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Customer service

Report a concern   October 16, 2024 — Rated 10 out of 10 by D.S. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Good service experience

Report a concern   October 15, 2024 — Rated 10 out of 10 by A.S. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Our salesman was incredible patient and very informed, instructive without being pushy.

Report a concern   October 15, 2024 — Rated 10 out of 10 by Robert Weekley Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

We were given a good description to help us consider a vehicle that would be a good choice for us. We were impressed by the benefits of choosing one of your Hundai's.

Report a concern   October 15, 2024 — Rated 10 out of 10 by Nicole Flatgard Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Purchased a Genesis car it’s lovely, but what was the most appreciated and made this the most comfortable experience were the representatives at the Genesis dealership.

Report a concern   October 15, 2024 — Rated 10 out of 10 by B.W. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Very helpful. Purchase was easy.

Report a concern   October 15, 2024 — Rated 10 out of 10 by D.S. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Service team is very efficient and friendly.

Report a concern   October 15, 2024 — Rated 10 out of 10 by C.T. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The best customer service! Love the new building!


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