Customer Testimonials

Have always trusted my Genesis with Don Franklin, from purchase to all servicing. Would not even consider taking it somewhere else. Great customer service, friendly and courtesy staff. Great at keeping customers updated on how long it will take, what they are doing and what to expect. Love the new building, service area and waiting area allowing me to work while waiting. Also love that there is a window to see into the garage to see when they are working on the vehicle. Keep up the great work.

Professional. On time nice and clean.

I love that I can get in when I need to and get to pick a service date and time.

Very happy with the professional service I received

Models and price of vehicle. Maintenance prices great. Service personnel very knowledgeable and friendly.

Efficiency and Knowledge.

I like everything about Hyundai vehicles. They’re very reliable. And I’ve had a wonderful experience with Don Franklin Service Department. I would highly recommend them to anyone.

Wonderful customer service, amazing warranty, no hidden agenda, and treated like family. My first service was a breeze!

So impressed. Quick and courteous service. Their new building exemplifies Don Franklin's commitment to us, their customers. Thank you!!!!

Love the new facilities.

I have always liked the Honda/Hyundai family of cars. When I came to your store on the recommendation of my Dad, I was impressed with the service I received from your sales staff. My salesman was very patient and listened to my needs and found the perfect vehicle just for me.

lots of aftercare help from salesman

I'm very satisfied your shop atendant

I feel you are honest and helpful.

What I like about it is you all have always worked with me to be able to get a car I am very pleased

Jamal was excellent, easy going no pressure. The whole buying experience was exactly how the car buying experience should be.

Smart an friendly and helpful

I dropped off my car unexpectedly at 2pm and had it back before 5:30

Good communication
Friendly and helpful staff

Very professional and helpful when I encountered a problem. Excellent sales manager at Genesis!

Very professional and friendly service.

Warranty, willingness to negotiate.

Good quality

Very satisfied

We were shown a couple of Santa Cruz. One with options we asked about and a mid range model. Everyone was helpful friendly and efficient at their jobs. But there was no hard sale pitch. We did end up buying the version with our options. Soon we will see how you repair dept is.

Nice product and the service is great very nice service team

We've been doing business here for years and have always been happy with the quality of service and price.

Professional and friendly and timely.

I traded in my car and the salesperson Collin was great. Service was prompt and efficient with Kassi. Love my Volvo S60.

I love my Hyundai Tucson
Service has been great so far