- Phone: (859) 263-5020
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Customer Testimonials
Efficient staff. Comfortable waiting room.
Your people are so nice and well trained. Very knowledgeable
The process of appointment to service completion was smooth. Quickly and easy.
The waiting lounge was nice
James Anderson and Jamal Wagner are top notch employees, and got me the best deal and rate possible. Highly recommend them both if you are shopping for a new or used car!
How easy it was…
Quick service
Fairly decent service very clean, waiting room no problem with the people that work there how
Great service every time I have to go there.
There is now a comfortable waiting room. The check in process is very efficient
Daryl Bond was great, as was Olivia in the business office. Both answered all questions I had and the process was fluid and easy!
Easy to get appointment. Friendly staff. Fast, affordable service. Love the new waiting room!
Don Franklin is the only place I trust to keep my car running great and they don’t play games, they get me in and out in. Under 1 hour my oil change and car inspection is done. Great customer service.
Kanon was wonderful. You could tell he really knew what he was talking about and wanted to help any way he could. You warranty and service terms are incredible, and the cars / SUVS are SHARP.!
It was quick and easy!
They listened to my issue, and very quickly took care of the maintenance required and one minor glitch. Very friendly and helpful people!
I’ve purchased several vehicles from these guys. Always very helpful and incredibly nice. I can be a pain in the butt - first SUV. LOVING IT SO FAR.
I would say go to them with any purchase
Alexis took great care of me.
First time I had to bring car in for 8K service. It was very easy. I appreciated the text to keep me informed of my car. Waiting room was very comfortable.
Strong sense of technology and long after-sales service time
So far Everything
Chris Breeze is wonderful to work with. He puts his customers first and goes out of his way to make sure their needs are met. Will be back
I’m satisfied the excellent service
Quality products, quality people
The sales representative, Charles, was very knowledgeable, very personable and a great salesman.
My sales person Collin was fabulous! I went in expecting to buy a much more economical car but he was patient and helpful and in the end I ended up with a premium car about double what I planned on spending and I was very happy with my purchase. Our finance guy was just great as well! I was fully informed during the entire purchasing and financing process. It was a smooth process and even though I shopped for a couple hours I was never rushed or pushed. I would recommend them both to anyone!
The staff made the experience.
Unlike certain members of the sales team, the service team was upbeat and ready to help.
Even early in the morning, they all greeted me with a smile and the willingness to work through my vehicle issue.
The issue was resolved quick and they filled me in on the cause.
Always helpful, kind, and knowledgeable!
Very courteous and prompt with appointments.
Well explained by sales. Person