Customer Testimonials

Loved the service and Kelvin was very patient.

Ease of dropping off the Car.

Dave was very efficient and helpful when trading in my vehicle and made the process so fast and easy. I received top dollar for my trade in and there was no hassle and price negotiation was fair and easy!

Jeff in sales was absolutely amazing!

My experience has been very satisfactory. I like that you provide a courtesy car for customers who have service issues. Please continue to provide that service. Also I would like to recommend Alexis (I believe that's her name.) at the Lexington, KY site. During my last visit, she was efficient, friendly, and accommodating. Sharon Childs

Good quality. Fast and friendly service.

Super easy and very courteous! Thank you David Atkinson for your help!!

The paying process was very pleasant back in 2022 and every time I have used the service center has been great for oil changes & tire rotation.

Service is always great.

We had a great car buying experience
The staff was friendly and knowledgeable
The selection of cars was excellent

Always professional and thorough. They never are pushy but they are honest in recommending only the services you need. They listen to our concerns with respect. I have and will continue to use and recommend Don Franklin.

It's decent

Ty Cobb is probably the best salesman I have ever had to deal with. I will buy off of him from now on.

The people were very nice and helpful, never pushy.

My sales guy Zack was amazing I would recommend this place to everyone they are very nice and everyone was very friendly the finance guy was even really nice

Almost every time prices have been somewhat below, or sometimes far below expected. Service is usually very fast. I have actually recommended you to people.

The sales experience. Very straightforward and honest.

Service professionals were timely and friendly.

I scheduled my 60,000 maintenance with advisor, Leanna Wilson. She along with the other gentleman in the service department were very helpful! From setting up my appointment, dropping off my suv and picking it up, the whole process was great and went smoothly. Leanna kept me updated as they worked on my vehicle. I feel very comfortable and confident my vehicle is in good hands at Don Franklin Lexington Hyundai.

Had anti-thief put on my car.

I love the Hyundai Elantra the car is very smooth driving and very cheap on gas. I love the turbo in it.

We love the way our new Kona drives, and appreciate David Sharpe's assistance in getting just what we wanted.

Great service…. :)

We have never had better customer service! The fellows who did the recall repairs greeted us like we were old friends and the completed the repairs quickly as we waited with a great cup of coffee.

Thank you

Staff are always friendly & helpful. The service is always good & they take care of my car!

Like the warranty with Hyundai, and Kelvin is very helpful and professional in my purchasing
My car.

Including my 2 adult children, we have bought 5 vehicles from Don Franklin over the past several years. Without a doubt, they have been our most pleasant experiences in regards to vehicles shopping & sales. We have had to have some warranty service done on a couple (things happen) & those interactions are on par with our other positive experiences.

Great service

I always have a positive, fast, and friendly experience when I bring my car in!

Great service and greet warranty