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Customer Testimonials
Friendly. Helpful
Customer Service was awesome
Outstanding service
I know when I bring my car in that they will do a good job servicing it.
Service department is awesome!
The people are why we come back! Chad Givens has a a trustworthy and knowledgeable salesman, and our product specialist, Jamal Wagner, was so patient and helpful in setting up the features of our vehicle. We will be back again! (This was our 7th or 8th vehicle we have leased from Don Franklin!)
The staff is always professional and courteous. I can't speak to all the costs of service but the oil change cost is very competitive. I prefer to have the folks that I bough the car from to also service it.
Scheduling was easy and the service was fairly quick. David was friendly and explained all future recommendations for my vehicle.
Salesman Kanon Bennett was very professional and responsive to my needs.
This was a great business experience and will return to Don Franklin for any future maintenance on my vehicle.
Service is completed in a timely manner. Service personnel are very pleasant.
I loved my experience at Don's Franklins
Timely service, check over everything. Fair price. Get you in and out.
The Sonata is a lot of value for the price, and the people working at the dealership are knowledgeable and make me feel comfortable.
Friendly, easy to work with. Nice cars.
Great selection but the people made my experience even better!
They are very friendly knowledgeable.
Love the Hyundai line, best staff around! Helpful, friendly and not pushy. Great warranty and service
Kelvin answered any questions that I askedhe is a awesome salesperson
Have some of the best autos in the USA. Also there sales staff is very knowledgeable and professional
I worked with Daryl and purchased a 2019 Hyundai Tuscon, which unfortunately ended up having some serious issues that all of us were unaware of. Daryl was prompt about responsing to my calls and texts, and getting the vehicle back into the service department. He provided me with a different vehicle to drive temporarily while mine was being worked on. Unfortunately, it was an issue that wasn't able to be fixed. So Daryl and Zack worked with me to make it possible to trade the Tuscon back in and pay off the loan. I ended up driving away with a 2024 Hyundai Elantra.
It was frustrating to have such a bad experience with the first vehicle, but those guys made it right, and were there with me to help every step of the way until I ended up with something reliable.
Overall, I had a great experience at Don Franklin, and would recommend this dealership to anyone.
Salesman was very professional and courteous answered my questions and followed up as promised.
The service advisor Alexis was great.
THE PROFESSIONALISM IS AWAYS TOP TIER. YOUR VEHICLE IS INSPECTED AND YOU RECEIVE A CALL BEFORE ANYTHING OTHER THAN WHAT YOU HAVE REQUESTED TO BE DONE IS. ESITMATES GIVEN PRIOR TO ANY MAJOR REPAIR.
Very good service.
Very Professional and courtesy
Fast service
Work accomplished as requested
Just easy to deal with and friendly
I love the convenience of setting up an appointment online, the employee who assisted me was very pleasant, and the services were done promptly. I would highly recommend Don Franklin to my friends and family!