- Phone: (859) 263-5020
- Visit Website
Customer Testimonials
The lady that waited on me was very welcoming. I really appreciate the kindness and fast service
I got off work early and they worked me into the schedule so I didn’t have to wait.
It’s fast, easy and no hassle!!!! You’re in and out so fast and approved for a car!! Like what!?? Other places I’ve sat for hours and hours and filled out so much paperwork it’s CRAZY!! Never again! I’m hooked on Don Franklin for sure!!!!
Service is typically quick and straightforward
Friendly and helpful. Available to answer questions
Service department
My last vehicle purchase from you, I worked with Missy. Very informative, no pressure, and very understanding of what I was wanting in a vehicle. Recently I had maintenance service performed on both of my Hyundai (Sonata’17 & Tucson’23). Fast scheduling. Service was prompt and courteous. Definitively recommended your dealer to anyone looking for a vehicle and maintenance service.
Efficient and reliable service. In and out quickly
The attendants in the Service Department were very professional, attentive, and serviced my vehicle in a timely manner.
Everything it very good
Where do I start….you guys have went above and beyond any service department I have EVER dealt with. Thank you so much for taking such good care of me with my Santa Fe!!
This was the first service visit for my Elantra! The customer care specialist was very courteous and took the time to explain information and answer my questions. It was nice of my salesperson, Jennifer, to check in to see how things were going!
I really love my Hyundai Tuscon and the service I have received at Don Franklin Richmond Rd has been terrific. Both technicians have been extremely kind and patient and service staff friendly and willing to help. I have not been disappointed yet!
This is my second vehicle with you guys. I recommend you to everyone. When I'm ready for something else it will be with you. People are wonderful there in sales and service.
Jeff was amazing
Everyone is friendly and the service department does a great job.
I have always founds the folks at Don Franklin to be courteous, friendly and efficient.
courteous and professional service, reasonable prices.
The salesman and staff are very knowledgeable about selling and financing options. The vehicle warranties are the BEST. My grandson is happy with the vehicle Chad Givens sold him. I would highly recommend Don Franklin Auto to anyone.
I had strange brake sounds and needed to get to the bottom of the issue. It took a bit to get scheduled, but no vital issue and could wait. Scheduling process was easy. The service attendant called to speak with me on the day of the appointment, as I was not on the premises as work was being done. They did what they could to find the culprit to the brake noise. I felt they were very thorough getting to the minor details of the issue. I appreciate their meticulous attention to detail. They did a great job!!! I was quoted a price before they began the work so was anticipating this to be at least the minimum. They actually charged me exactly HALF OF WHAT WAS QUOTED. I appreciate honest and ethical business approach.
They gave me fair price on what I purchased.
I love bringing my car here!! They are amazing and fast! :)
Friendly staff , explains everything thoroughly, done when expected , never had any problems with my services , good price!!
Able to accommodate my needs. Quick service. Comfortable waiting area.
Excellent service and parts department
Warranty
fast, easy process
Friendly service staff. In and out in a timely manner.
Everything, so far!! The Kona is incredible and a pleasure to drive!!
Great friendly service.