Don Franklin Somerset KIA
138 Turner St
Somerset
KY 42501
United States

Customer Testimonials

Report a concern   September 25, 2023 — Rated 10 out of 10 by Tammy Harris Don Franklin Somerset KIA Sales
What do you like about our products and services?

Patrick Stephens

Report a concern   September 23, 2023 — Rated 10 out of 10 by Linda Doan Don Franklin Somerset KIA Sales
What do you like about our products and services?

Always friendly and helpful employees

Report a concern   September 23, 2023 — Rated 10 out of 10 by W.W. Don Franklin Somerset KIA Service
What do you like about our products and services?

Max was great to work with and helped me find what I could afford and liked.

Report a concern   September 22, 2023 — Rated 10 out of 10 by Mike Kidwell Don Franklin Somerset KIA Sales
What do you like about our products and services?

Stanley is the man

Report a concern   September 21, 2023 — Rated 10 out of 10 by Allison Longsworth Don Franklin Somerset KIA Sales
What do you like about our products and services?

Everything was great. Customer service, vehicles, finance. I had two small children that were crazy in store and everyone treated us so kind and was so helpful with them!

Report a concern   September 21, 2023 — Rated 10 out of 10 by Dorothy Groce Don Franklin Somerset KIA Service
What do you like about our products and services?

The willingness to find and work a good deal that will work well for their customers 👍

Report a concern   September 21, 2023 — Rated 10 out of 10 by W.W. Don Franklin Somerset KIA Sales
What do you like about our products and services?

I had some work done on my Kia Rio and Tyler was the gentleman that kept me informed of the progress on my car. He was very professional and nice. We spoke about me being interested in a new car. So Tyler found someone to help me. Max was able to show me my options and the prices. He was extremely helpful in getting me into a new Kia Seltos. I appreciate your staff and look forward to continuing to do business in the future.

Report a concern   September 21, 2023 — Rated 10 out of 10 by C.G. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Stanley Simcox went above and beyond for me and my family. Great guy!

Report a concern   September 21, 2023 — Rated 10 out of 10 by C.G. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Stanley Simcox was an amazing salesman and went above and beyond for us. I will be doing business again!

Report a concern   September 20, 2023 — Rated 10 out of 10 by G.M. Don Franklin Somerset KIA Service
What do you like about our products and services?

Good stuff

Report a concern   September 20, 2023 — Rated 10 out of 10 by K.R. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Simple and easy car sale conducted remotely and with a very reasonable fee for delivery. No hidden fees and very friendly and helpful salesperson.

Report a concern   September 20, 2023 — Rated 10 out of 10 by S.J. Don Franklin Somerset KIA Service
What do you like about our products and services?

My wife and myself are always treated very good when we come in for service and everyone is very attentive to anything we ask

Report a concern   September 20, 2023 — Rated 10 out of 10 by C.C. Don Franklin Somerset KIA Service
What do you like about our products and services?

After multiple visits at another dealer, we were unable to get our vehicle properly diagnosed and repaired. Don Franklin took care of us promptly and was able to accurately diagnose and repair the vehicle the first time.

Report a concern   September 20, 2023 — Rated 10 out of 10 by H.S. Don Franklin Somerset KIA Sales
What do you like about our products and services?

The entire process was done with ease. We showed up with our youngest children and we were all treated like family. Cyndi was accommodating from the moment we met. Thank you for your kindness.

Report a concern   September 19, 2023 — Rated 10 out of 10 by Suzanne Kiesler Don Franklin Somerset KIA Sales
What do you like about our products and services?

I love the kia soul. this is my 3rd one. it holds up well when serviced properly and good gas efficiency

Report a concern   September 19, 2023 — Rated 10 out of 10 by David Berrios Don Franklin Somerset KIA Sales
What do you like about our products and services?

I am very happy for the vehicle I purchased. It is a delight to travel to and from in my Red Kia Sportage. I receive many good comments from people. Thank you Don Franklin Kia.

Report a concern   September 19, 2023 — Rated 10 out of 10 by A.S. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Love the Kia forte.

Report a concern   September 17, 2023 — Rated 10 out of 10 by Troy Edwards Don Franklin Somerset KIA Sales
What do you like about our products and services?

Able to work with me on payments

Report a concern   September 17, 2023 — Rated 10 out of 10 by J.S. Don Franklin Somerset KIA Service
What do you like about our products and services?

Service good, but a little face to face communication would be nice instead of messages

Report a concern   September 17, 2023 — Rated 10 out of 10 by T.J. Don Franklin Somerset KIA Sales
What do you like about our products and services?

We have bought 2 brand new kia ls from this dealership within a year, we absolutely love purchasing our vehicles from here. And we would recommend anyone to buy a vehicle from here

Report a concern   September 17, 2023 — Rated 10 out of 10 by R.J. Don Franklin Somerset KIA Service
What do you like about our products and services?

They fix things fast, friendly service.

Report a concern   September 17, 2023 — Rated 10 out of 10 by D.W. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Was very welcomed and heard

Report a concern   September 16, 2023 — Rated 10 out of 10 by C.W. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Fast and easy

Report a concern   September 16, 2023 — Rated 10 out of 10 by Regina Henderson Don Franklin Somerset KIA Service
What do you like about our products and services?

They are very nice and courteous and explain everything very well

Report a concern   September 16, 2023 — Rated 10 out of 10 by Kenneth Cope Don Franklin Somerset KIA Sales
What do you like about our products and services?

Great cars. Love there service personnel. They go out of there way to help.

Report a concern   September 16, 2023 — Rated 10 out of 10 by Kenneth Cope Don Franklin Somerset KIA Sales
What do you like about our products and services?

Great cars. Love the service personnel. They go out of there way to help.

Report a concern   September 16, 2023 — Rated 10 out of 10 by R.P. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Max Watson seemed very patient and responsive. This is the second car I’ve bought from Max. When my family needs a car (which is often) I go to Max.

Report a concern   September 16, 2023 — Rated 10 out of 10 by Kevin Bryant Don Franklin Somerset KIA Service
What do you like about our products and services?

The associates are very helpful. They always let me know what services I need to have done on my car.

Report a concern   September 16, 2023 — Rated 10 out of 10 by A.R. Don Franklin Somerset KIA Sales
What do you like about our products and services?

I found my vehicle on Don Frabklin auto. I contacted Brian Abner, at Somerset Kia, to see if he find out if it's available. He was able to find it and have it brought to Somerset Kia. After seeing it and driving it.....Mr.Abner made the car purchase happen with ease. Was able to get me a fair trade in amount on my vehicle. Other than the time it takes to get the deal completed it was very easy and satisfaction guaranteed. Like I said....I hate the time it takes to get a deal completed. It was 3 hours. To most that probably ist long but as a buisness owner...I dislike it.

Report a concern   September 16, 2023 — Rated 10 out of 10 by Adron Wilson Don Franklin Somerset KIA Sales
What do you like about our products and services?

I have purchased two vehicles from Don Franklin and my dad purchased 2 vehicles. Service Department is very friendly and the salesman are not pushy.


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